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17 Cross St“I wish to mention 2 of your staff at barnstaple who have assisted me and gone through paperwork several times to sort out my finances for home improvementsThey are Rebecca Stone and another lady I only know as Beccy.Their professionalism shone through and nothing was too much trouble. They are an asset to the company.”
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24/25 Joy StClosed
6“Came in today and was greeted by a lovely lady who helped me out with my banking needs. Great to have a proper chat during all the madness in the world, I didn't catch her name but really appreciated your help.”
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43 High St“We were visiting out of town and needed to make and urgent transaction. We walked in and we were greeted by Lisa. She helped us immediately and gave us excellent service.”
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41 High St“I have been a NatWest customer for many years, and have found in that time, all of the female staff and most of the male, at the Barnstaple branch, to be polite, friendly and helpful. I am sorry but some of them have received abuse from other customers during Covid, which has made the staff, not surprisingly, defensive, which can sometimes come across as indifference.”
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10 High St“Never had a problem with them or any of their staff, I just really wish that they were back in Bideford. I personally don't like using apps, and it would be nice to have the option in our local community to walk to and see a human being.”
“Mark has just been helping me with a couple of banking issues. What a delightful young man. A credit to Barclays, very helpful, friendly and professional. Highly recommended.”
“I cannot sing the praises of Zoe enough. We went in with a very unusual enquiry and it was dealt with efficiently and professionally even despite us not holding a Lloyds account. It was incredibly refreshing to see such a high level of service in todays day and age. 10/10.”