January 2024 by Colin Sandy
Excellent service all round from ordering online to battery being fitted in store
January 2024 by Andy W
I've had the need for Halfords Retail twice recently. Once just before Christmas to assist an elderly relative and again for my own purchase this week. There was excellent service both times, from sorting my relative's problematic vehicle at short notice to Cass' efficency and helpfulness today, in sorting out replacement items missing from my order, which couldn't otherwise be fulfilled.
January 2024 by James McDonald
An utter shambles, front and rear dash camera fitting. Fitted incorrectly and never worked, the team at Halfords had no idea about customer service and was very rude. After fitting the Camera never worked and they advised it needed a specialist and that I seek alternative advice!! I would not recommend anyone use Barnstaple Halfords!!! Seek other independent fitting services.
January 2024 by Paul Smale
Shop fitters were busy, but they fitted me in no problem.
December 2023 by James Loud
Fantastic. Great service from very friendly staff. After trying to fit my car in to a garage to have a headlight bulb replaced, Halfords came up trumps and had the new bulb fitted in less than 10 minutes and only charged £9. Would recommend
December 2023 by Teaching Pups
Fantastic service. I got a quote from a local tyre place for a new battery for my Transit for £250 .. got a great battery from Halfords for £152 Inc fitting guaranteed 5 years! I just drove in & they sorted me straight away.
December 2023 by Melissa Jack
I had just bought a second hand car and wanted to be able to play from Spotify and have a decent Sat Nav. Tom in the Barnstaple Store was absolutely wonderful, very knowledgeable, helpful and friendly. Tom explained the options available very clearly and I was able to make an informed decision. I am so, so pleased with my Sat Nav, Hands Free phone and my car stereo now plays from my phone. If only there were clones of Tom in other stores!
December 2023 by Angie Stacey
I came into alfords today to a replacement battery Fitted, they friendly helpful and extremely quick, highly recommended.
November 2023 by Isabelle Leach
Tom was super helpful getting my licence plate lights changed and getting everything I needed for a road trip to France. Thank you!
November 2023 by Ben Louder
Nobody at the tills for over 5 minutes, people waiting in the queue left.Left me to drive to another shop with no wiper as they wouldn't retrieve my old one.
November 2023 by Caro Zaliskyj
I dont know how it takes some one 20 mins to attend the till and take my money but it did , and this isnt the first time i have shopped in this store and the till was unattended for a long while. I can only imagine its something to do with the address being the old slaughterhouse and the staff are murdering the idea of customer service.Woeful
November 2023 by Martin Hewlett's Calming Anxiety (Calming Anxiety)
Their lifetime tools are simply a no brainer. Strong, does the job.My entire garage is kitted out with Halfords gear - I think I may have a healthy addiction
November 2023 by Steve Preston
We needed headlight bulbs to be replaced. Although we arrived at a busy time, the operative was cheerful, very helpful and efficient.
October 2023 by George Kempton
Lisa, a member of the Barnstaple Halfords team could not have been more helpful. She took time to find out precisely what model of Sat Nav would suit our needs. She then suggested various models which might meet that need and explained the advantages and disadvantages of the various models. Great customer service. Indeed it encouraged us to make a further purchase of a front facing camera as we knew we could trust her advice.
October 2023 by Andy
While on holiday needed some oil for my car popped in and as new car wasn?t sure what oil was needed. The computer near the oil display was not working asked a staff member saw me and directed me to the till point where I could find out what one I needed. Once I arrived at the till point a young lady helped me once I gave her my registration number she said stay here and I?ll pop over and get it for you. I was amazed at the level of service rather then tell me she went and got it for me. It helped as I was not a regular at this store. She was a credit to Halfords very polite and very helpful.
