December 2023 by Diane Passmore
Always a good experience with well informed staff
November 2023 by Katerina Demetriou
Brilliant helpful staff, I needed flea treatment for my cat and the manager was on hand to help and offer advice. Fantastic
October 2023 by Louise Daniels
Nice staff. Easy parking. Didn't have certain common health supplements I needed for my dog. Had to order online with Pets at home. Would probably buy everything online next time to guarantee everything I need.
October 2023 by julie osborne
Staff are nice put policies are not customer friendly when asked about if you need a receipt make sure you take a receipt even if you don't need one as you won't be able to get a refund on returnable products without one and your not told to beware of this fact
October 2023 by Graham Leeson
Good well laid out good quick service.
October 2023 by Richard Handford
Great staff very helpful
August 2023 by S Maurice
The staff are always friendly and try there best to be helpful. Main issue is there is not enough staff so long waits a lot of the time and stock is also an issue last few visits. Corporate need to sort supporting the store
August 2023 by Graham Wines
Good enough I guess for product. Staff at our local pets at home in Redhill could not be more helpful and knowledgeable. Staff here couldn't be arsed.
August 2023 by John & jane Harley
Had 3 emails stating the order was for £9 yet they took £18 on the 1st August 2023 still waiting on the 17th August 2023 for the refund list count of the amount people I've spoken to but getting nowhere fast. Pass the buck to Animal healthcare who are so rude it's a miracle they're still in business.
August 2023 by Kristina Antram
Yogi loves his pic & mix from here and the treat when we get to the counter
August 2023 by Ian Jeanes
Lovely staff and nice well stocked store
August 2023 by Shanna Shakespeare
Very friendly and helpful, the shelves aren't always full unfortunately but can order online too for a click and collect. My children love to visit the animals there too.
August 2023 by Jessica
Staff weren't the most considerate - standing in a group chatting in front of displays I was trying to view oblivious to the fact they were blocking the displays despite me standing there quite obviously waiting. Very little of what I was looking for on the shelves - pretty bare. A long queue at the till while the others were chatting but the young lady at the till was lovely.
July 2023 by Digi Tal
special treats for the dog , 1 per year or less
July 2023 by Malcolm Lloyd
Everything pets. Food/treats and leads/harness for dogs and the essential toys. Huge selection of cat food/treats plus beds and scratch posts etc. They cater for most small to medium pets even the exotic lizards etc. They even sell some live pets so a stroll round is well worth your time. Parking is right outside and free.
