January 2024 by True Music
I have 25,000 on a crypto exchange but since Santander have blocked withdrawals, I have no way of withdrawing my money to bank account, which means I'm just gonna have to switch banks. Such a stupid decision by Santander, there gonna lose so many customers because of it. Like it or not crypto is here to stay, you can work with it or be trampled by it, its your choice. But I'm telling you now, the banks that aren't crypto friendly will go under, its inevitable
November 2023 by Catherine Tuohy
No help at all
April 2023 by John Rogers
Very poor customer service no help run give me the run around for 20 minutes going to move the account
December 2022 by Elliot FC
Had a 123 Mini Account for about 4 years then had an incident online and money went to wrong people and then Santander left me on my own didn?t help just sat waiting on the phone for hours and nothing. Then got told I had a CIFAS marker and went into the branch as I am only 17 and this put us in a bad place and still no luck ?Good Santander
December 2022 by Will Brierly
Worst customer service I have ever encountered in any santander bank. The male manager was completely ignorant and didn't even acknowledge me. It took 30 minutes to get seen and nobody smiled or apologised during my visit.
October 2022 by Zak Hassan
Reduced rating due to waiting time in the que. Only one teller working even when the que got longer. Once being served the process was smooth.
June 2022 by christopher Walker
I enjoy going to the Barnstaple Branch the staff are brilliant very very friendly and very professional.... Cw
February 2022 by Fwaddar
I brought in my ID and they let me withdraw a large sum in cash (£65) with no quibble.I would highly recommended.
September 2021 by Tania Williams
We were visiting out of town and needed to make and urgent transaction. We walked in and we were greeted by Lisa. She helped us immediately and gave us excellent service.
July 2021 by movie bod
Good bank. Highly recommended.
January 2021 by movie bod (Moviebod)
Good bank. Highly recommended.
April 2018 by Sandy Aylen
Opened a business account last year and so far, pretty pleased with what we get from Santander. Wipes the socks off our previous business banking. Staff are always cheerful and friendly too in the Barnstaple branch.
August 2016 by Matthew Furseman
"We have no appointments for the rest of the week". You're a bank, not a Michelin star restaurant.