March 2024 by JACK
Is what is a shop no customer help until asked which is better than being pounsed on lol
January 2024 by Richard Stevenson
A whole plethora of foot coverings.
December 2023 by anthony M
I bought a pair of hush puppies as needed black shoes for a funeral. I've been wairing the shoes for 4 weeks and already the soles of the shoes are worn down. Not good quality for £50. At this rate you need to buy shoes here once a month. I would not buy shoes from here again not recommended
December 2023 by charlotte woollacott
Disgraceful customer service and general attitude more concerned about chatting about there Christmas party than replying to colleagues was tempting to ask for a refund after making the purchase and considered taking my custom elsewhere.
December 2023 by Edward Chapman
Great shoe shop
July 2023 by Shona Endean
Very poor customer service. Bought a pair of shoes that was clearly labelled at a certain price and my husband went to pay for it to be charged ALOT more than was was shown. When returned to query was told it must be the label in wrong place. When I challenged this an assistant manager came to look to tell me that I had the men?s version hence the price difference. My shoes were not men?s (not stero typing, but were pink(sorry)). The assist manager then took the label that was clearly identifying the price I thought I was paying for it and said it?s wrong. The non care attitude was shocking and deffo wouldn?t recommend shopping there .
November 2022 by Alex Koch
My husband and I visited England this summer through advanced astral projection after years of practice. This was the store that allowed us the best target. Something about shoes and feet are really attractive to spirits and this store has the bountiful selection and stock necessary for exploring the English country in the spirit realm. The husband felt right at home amongst the shoe leather as he's a cattle farmer. Well, in several alternate realities at least. I have a deep disdain for shoes in general but our connection to the English countryside, shoe leather and fine consumer capitalism make our Astral Projections easy. For any other Astral Travelers, this place is high on our list of recommended visits.
November 2022 by Nick
I?ve just been into Shoezone in Barnstaple, and received excellent service from the manageress, Debbie. Debbie, assisted me in getting my sister a pair of boots and training shoes. My sister has difficulty in walking and needed a lot of help and attention, Debbie did her best to accommodate us and helped me with my sister in choosing and fitting various styles and types. A real credit to the company and both my sister and I would be happy to return to that shop as a result of the products and great service. Thank you.
November 2022 by Robert Carlson
Had a pretty uncomfortable experience with staff, will not be returning. I walked into the store and one of the ladies at the till gave me a funny look. Rather impolite, but I can deal with that. (I purchased the Irongrip-708s, which are fantastic, no complaints there!) It was just that after I purchased them and started walking out that I heard the woman say something about me being "one of those fruitcakes". I was taken aback. First and foremost, I am a PERSON. Referring to me as a relatively unpleasant dessert is dehumanizing and frankly a bit rude as well. I know personally that customer service is a difficult job, but that's really no excuse to stoop down to the base level of baked goods-based insults. Unfortunately, it was worse than just that. When I was seven years old, a stale fruitcake fell from the pantry shelf and slammed into my head. It knocked me out cold, and I had to be rushed to the hospital. I suffered a serious concussion and memory loss. Until now I remembered nothing about that night... but when I looked back in shock at the insult, I saw her. It was the woman who had brought the cake to my grandmother's Christmas party that fateful afternoon.... She was looking at me, smiling at my distress. Her eyes were so cold. She knew it was me. I'd swear my life on it. I ran out of that shop, trying desperately not to cry. Felt genuinely awful the whole rest of the day, and I honestly don't think I'll ever be comfortable going back to that establishment, at least not when that woman(I believe her name tag said Deborah) is working a shift.
November 2022 by Stuart Jeffery
Pretty decent shop has plenty of shoes for choice and the staff are helpful