December 2023 by Gail Hickman
How is this business even still open?
October 2023 by emma bentley
I very disappointed with boots the lovely Sophie at northam doctors phoned up boots the rude man said he was too busy to sort out my medication very unprofessional as I diabetic and need my medication thanx to Arnold's chemist in westward ho they had my medication ready in half an hour the older man that works at boots is very rude man shouldn't be working in there has no people skills
October 2023 by Tim Barker
The service that we've had from this pharmacy is so poor. It may be that they are overwhelmed, but the issues that surround the service at this pharmacy are just unforgivable.
August 2023 by Jacky Colome
It's always so busy and chaotic. Maybe not enough staff or needs expanding to meet the expanding community. Maybe more efficient systems could be implemented as staff struggle to find prescriptions when ready.
July 2023 by Toni Smith
What's the point in having a telephone number and not answer it... I know these busy times But need to speak to the pharmacist as my elderly dad is unwell and the doctors receptionist said we gave to wait till Thursday for a phone call . What is going on with the NHS....
July 2023 by Mary Borkett
Sadly the phone is either engaged or ignored. Not good customer service. Surely this can be changed?
July 2023 by Scott Wright
I have call boots 3 times and been disconnected.They never answer the phones and I work for a living so can?t just pop in like others ( shocking)Answer your phones, what?s the point having one
April 2023 by Charlotte Allen
Family member needed some over the counter medication. Closing time states 6.30pm. Arrived at 6.25pm. Doors already locked. Knocked the door but no-one answered. If you want to go home at 6.30 then state you close at 6.15! Not only a waste of my time and fuel but now gave to see if we can go somewhere else!
January 2023 by Kerry Harding
Poor service - an hour wait and advised to go else where as they didn?t know if they couldn?t fulfil it in time before they closed. Said stock wasn?t an issue, People are put on Antibiotics for a reason and I had a temp of 38.9 and a heart rate of 140. Last thing I needed to do was to drive up to Asda. Greeted very rudely by pharmacist and assistant when I asked for a copy of my token to take to Asda - in the end went to the GP?s opposite and got it straight away and Asda did in 5 mins. As a dispenser myself I understand things take time but there is no compassion for poorly patients. Work on your people skills ?
January 2023 by Paul Hardy
Nice people working hard at there job.
December 2022 by Dave Clarke
Well disappointed with these. I have my regular prescription sent here and they constantly miss off one important tablet from it. First of all they said it was the doctors fault and was batted away. So i then had to contact the surgery who informed me that it was sent to boots. On going back to boots - at first they said it was not there - then amazingly they found it.I told them it was a important regular monthly prescription as prescribed by the doctor. All sorted i thought - wrong - just opened my latest bag and guess what ?- they are not there. So annoying as now the tablet i must take every morning i am out of.Very shabby service
December 2022 by Tom Pearce
Friendly, helpful, efficient and masked to protect us all from Covid, flu and anything else that's going around.
November 2022 by Diana Gilding
Very friendly and helpful staff. I particularly like the fact that they send a text message to say when prescription is ready to pick up.
September 2022 by Angela Hill
Popped in on the fly as a carer in the community to pick up a prescription and enquired about flu jab. Was given it straight away no waiting. Amazing service and very friendly team!
July 2022 by Alan Burt
Always good service
