October 2023 by Janet Borlace
26 SEPT 2023I recently needed to reset my telephone banking due to my own stupidity and also make an international deposit. However, I was on holiday and therefore my only option was to do these transactions in a Branch near me. I therefore visited Bidefords Branch and was attended to by the most helpful courteous and friendly Sam.Not only did she take her time to assist me and resolve all my issues but introduced me and helped me apply and install a savings plan which suits me perfectly.I have only been with Nationwide a year and find this bank so helpful and clear in their assistance.Thank you Nationwide and a huge thank you to Bideford's Branch cashier SAM. Jan Borlace. 30th Sept. 2023
July 2022 by edmund price
I like this bank/building society, the staff are always helpful, but the opening hours are often unhelpful and inconvenient
May 2022 by Lillian Fryer
We've been at nationwide 20yrs and they've always been very helpfull
September 2021 by Alan Ford
Continue after literally years of the thing being useless; to keep their electronic money counting machine.... 4/5 times of using it it goes wrong, can't count money or just half of it and then have to queue anyway wasting more time. must be far more hassle than just employing one more person unbelievably frustrating..
July 2021 by Pete Eyre
Friendly staff
July 2021 by Michelle Crate
Normally I have reasonable experience here but this morning I feel as if the guy was being really standoffish and stubborn and rude because I didn't do online banking with this bank.All I wanted was a statement from around 6 months ago but he double checked all my personal details, photographed my ID and did a hell of a lot of huffing about it.What was funny was I asked barclays the same request and it was no problem at all
July 2021 by Connor Ward
Wanted help transferring money and closing accounts only you be told to do it online. I don't go in Banks often at all and when i do i wonder why i bothered.
July 2021 by Alex Reid
Made to feel a nuisance about a ongoing situation lack of support and poor customer care only wish had tried Barnstaple branch as opened my account their and on few occasions being their staff were friendly and knew what they were doing unlike Bideford who just have no empathy or care at all!
September 2020 by Wayne Britt
Staff are very helpful and polite.as a disabled person,I found the door and ramp very assessable.
September 2020 by Mark Lonsdale
Very helpful great staff x
August 2019 by steve Smith
Dreadful service usually only one counter open , Spoke to the manger and found her to be a rude unhelpful woman .
August 2019 by Clark Fox
Poor unhelpful service
July 2019 by benclark07
is bank
September 2018 by Jakob Overlanding
great service
November 2017 by bread com
great service
