December 2023 by Peter Bromley
Rapid service and well trained staff.
December 2023 by Sara James
I was pleased with the Optician carrying out the eye test, she explained all questions I asked. The staff are all professional and friendly, offering advise when requested regarding suitable lenses and frames. I was so pleased I had a Golden Ticket as I managed to lose the occupational glasses I wear at work. I have been able to have another pair for under 100 pounds. I have noticed the staff have improved when they fit the glasses. Overall excellent and have always been happy.
December 2023 by Simon Aston
Very efficient and professional service. The store is spacious and the staff welcoming.I received my glasses in 8 days.
December 2023 by Yola
Thorough examination with an extremely knowledgeable Optician. Came away fully understanding why my eyes behave the way they do. I also felt very well looked after and advised by the lovely staff member who helped me pick out my first pair of screen glasses. ??
December 2023 by Carol Cunninghm
My appointments were spot on for time booked and the team were very approachable and professional.
November 2023 by Steven Sweeney
Good very good well looked after and love the ?
November 2023 by John Baker
Called in to get glasses repaired. Lens came out. They fixed it ok.
November 2023 by Jim Headrick
Good new shop, much bigger. Great service as always.
November 2023 by Marilyn Northcott
great team work adam sue debbie glasses great and so local see you all next year
November 2023 by Denise Green
Excellent kindness and support throughout by recent visit to the store from the moment on arriving to leaving. Would recommend this store to anyone .
November 2023 by wendy keeling
After 4 weeks not got my new glasses yet. Store cannot be reached by phone or email. Must be a reason. Originally planned to pick up after 2 weeks. Wasted time going to that appointment. Ignorance is not bliss. Unhappy.Have changed the review to 4 stars as the same day as posting I got a phone call. Picked up the new specs the next day. They look good, fit well and the variofocals give excellent vision.
October 2023 by oscarb67 Grace
Staff efficient, lovely premises but selection of men's glasses were extremely limited as IMO were very similar and lacking style.
October 2023 by samantha adams-martin
Went in after an eye issue whilst on holiday. Couldn't have been more helpful especially Jack. Very greatful to him for helping me.
August 2023 by Debbie Byworth
Shop is bright and pleasant. Staff are friendly and knowledgeable. All round good experience
August 2023 by Margaret Connolly
Went to bideford store this morning after my glasses breaking. Couldn't have been met with a more positive customer service experience. The lady that met me and dealt with my problem was more than helpful and was able to sort me out in no time repairing my glasses free of charge and ordering me replacements. Sorry didnt get her name but 100% customer service and couldn't have been more helpful. Thank you
