November 2023 by Clarence Dunn
I called in today to adjust my glasses I didn't buy from vision express, even though I have since and was met with a helpful smile by the gentleman who was there and quickly fixed. You sir a credit to your company, thank you
October 2023 by david walker
Excellent staff. Very professional and helpful.
August 2023 by Alison Leah
Some lovely staff, gent has been there for a few years. Friendly helpful it?s why I drive so far to have my eyes tested.
April 2023 by Sarah Beth Jewellers
I would happily give a 10 Star rating to all the staff ate the Bideford branch of Vision Express last week.I was on holiday, so not at near local opticians. I popped in without an appointment as I was experiencing eye swelling, blood shot and a horrible yellow discharge with my eyes. I was in a bit of trouble.They saw me straight away and examined my eyes within minutes. I had to have my eyes washed out as had foreign bodies / chemical / bleeding at the back of one eyeball. Derick numbed one eye and washed out my both eyes with a solution and then advised me what to do with which drops to go and buy from the chemist. He then booked me in to return early the next morning and explained that I might have to go to A & E. I returned the next day and again was examined and booked in for early the next morning again.So in the end 3 visits in all. I am Sorry, but I didn?t catch the other names of the lady and man in the store, but I would like to say a HUGE Thank You to you all.My eyes are have calmed down now, so THANK YOU for seeing me so promptly. You were all utterly professional beyond anything that I could of asked for.Vision Express - if there is any award that your staff can be nominated for, I would like to do so.Many Many Thanks for all your help, Alan Hughes.
April 2023 by Stephen Irving
Didn?t find the woman(back row right) in the shop very helpful at all on 11/04/23, she basically told me it was my fault for the scratched lenses on my prescription Ray-bans because apart from wipes from Vision Express , I?d also used Specsavers wipes on them !!Nobody informed/advised as such when I purchased them .The outer coating on the lense is clearly visible & doesn?t sit right, yet she made no offer of return to manufacturer to sort, when I said I basically have an expensive pair of prescription glasses that are no longer fit for for purpose, she said sorry but yes .Very poor customer service imho .
December 2022 by Jeremy Allen
The best experience I've ever had at an opticians. An amazing team, whom I believe really care about each other.
December 2022 by Anthony Pace
Been going there for a few years now where I received an excellent service and attention from them
December 2022 by Chris Bailey
Pleasant staffReasonable pricesNice experienceThankyou
December 2022 by Steven Lathbury
Eye test carried out by helpful optician with advice on my eye condition.Subsequently selected new glasses with guidance from knowledgeable assistant.Very good service
October 2022 by Jocelyn Halfyard
Sam was very helpful helping me choose my new glasses.
October 2022 by Jan Ashworth
I can?t thank them enough for seeing me without an appointment this morning! Wonderful service which saved me a visit to A&E! Thanks a million!
October 2022 by Sophie James
Great staff, thorugh and helpful, great glasses and quick to be made ,communication great re pick up of glasses. Thankyou ?
July 2022 by David Harris
Brilliant service very friendly and professional as you would expect from the top opticians on the high street. ?
June 2022 by Roxham Junction
Brilliant service very friendly and professional as you would expect from the top opticians on the high street. ?
June 2022 by Ann-marie Furlong
Brilliant service from optician & Samantha on choosing my glasses,recommend popping in well worth it ?
