January 2024 by Peter
I shopped at Beaverbrooks for a Christmas present for my wife. I wanted to buy a pearl necklace with matching earrings. Not having the greatest knowledge on jewellery, I was relying on being given understanding and honesty with the advice being given to me.I was served by a lovely assistant named Tara, who had a charming personality and showed perfect interest in my needs.Without any pressure from Tara, I decided to add a pearl bracelet to make up a set.I came away very pleased indeed with my purchases and a genuine happy feeling of being respected as a customer by Tara. It made for a pleasing transaction for me.I did have to accept waiting for the pearl earrings to be posted to me as the particular earrings were out of stock.I was promised by Tara that I would receive the earrings in the post in 2 days' time. They arrived as promised.I can highly recommend Beaverbrooks jewellers Exeter branch.
November 2023 by Ratty Rat
Colleagues were really good, helpful, and very welcoming. Ended up buying a nice watch. The shop was clean and tidy and comfortable.Very passionate watch sales advisor, Loved the story about the moon landing watch ?. Nice to see people passionate about the job, credit to the company
October 2023 by Stephanie Jordan
Colleagues were really good, helpful, and very welcoming. Ended up buying a nice watch. The shop was clean and tidy and comfortable.Very passionate watch sales advisor, Loved the story about the moon landing watch ?. Nice to see people passionate about the job, credit to the company
August 2023 by Chris R
Exceptional Service and Beautiful Timepieces at Beaverbrooks!I recently had the pleasure of visiting Beaverbrooks and had an outstanding experience, thanks to their wonderful sales consultant Cora. My wife and I spent a delightful two hours browsing through their impressive collection of watches, and with Cora's expertise, we were able to find the perfect timepieces.Cora's extensive knowledge and experience in the industry were evident from the moment we started interacting with her. She patiently listened to our preferences and requirements, offering insightful recommendations that perfectly matched our needs. Her friendly and approachable demeanor made us feel comfortable throughout the entire process.Not only did Cora assist us in selecting a stunning Tag Heuer watch, but she also helped us find a beautiful Bulova watch for my wife. Her attention to detail and understanding of our taste ensured that we left the store with two timepieces that exceeded our expectations.What impressed me the most was Cora's dedication to providing exceptional customer service. She took the time to explain the features and functionalities of each watch, ensuring that we were well-informed about our purchase. Cora's genuine passion for her job was truly inspiring, and her enthusiasm made the entire experience enjoyable.The overall ambiance of the store was inviting and stylish, creating a pleasant shopping environment. The staff at Beaverbrooks were all friendly and attentive, further enhancing our positive experience.I highly recommend Beaverbrooks, especially if you have the opportunity to work with Cora. Her expertise, creativity, and friendly nature were invaluable during our visit. We left the store feeling satisfied with our purchases and grateful for the exceptional service we received.Thank you, Beaverbrooks, for maintaining such a high standard of customer service, and a special thank you to Cora for making our time at the store truly memorable.
July 2023 by Shaun M
Fantastic first time experience
June 2023 by Mehnaz Alam
This place has everything to make you comfortable and feel welcomed. I went there to buy a birthday gift and not only were the products really good, the staff was extremely courteous and friendly. We had a lovely conversation with the gentleman there. He really gave us what we wanted. I bought a bangle from Hugo Boss and it was an absolute steal since it was on sale. The whole experience felt very grand and unique. Loved the brand and the atmosphere that they create with customers.
May 2023 by Joshua Read
Picked up my watch earlier in the week and come in today to pick up a watch for my dad and I also had a ring on order too. We were seen by Cora and I can?t fault her service she was very helpful and very friendly made our visit that bit more enjoyable. Thank you very much!
April 2023 by Holistically Fitt
Lovely welcome from the staff today. They were kind and helpful, took their time and even offered us refreshments while shopping for my partners birthday present. Thank you for a lovely experience
April 2023 by Ryan Brown
Very professional service. Made it feel personal and unique
March 2023 by Phil
Great experience, staff are polite and knowledgeable.
August 2022 by Summer Wyatt
I had some issues with my engagement ring (no fault of theirs) and the staff at Exeter beaverbrooks were extremely helpful and kept me updated all the way through until I got my new ring. Every person I spoke to was so lovely!
August 2022 by Emma Johnson
Warm welcome in, had to wait just a few minutes but straight away was acknowledged. All the staff are lovely but a special shout out to Tara!!! I knew what I wanted but didn?t know if it could be done. Tara knew what I meant, read my mind and showed me two beautiful rings. She made our experience of wedding ring shopping more than we could of ever asked for. Unfortunately mine had to be especially made, Tara worked hard to make sure this could happen & today, with just a week to go we had the call and have our beautiful rings ready to go! Lovely welcoming store with staff that go above and beyond! Thank u Tara, love Emma & Steven (vegas)
July 2022 by Julie
Excellent service from Anneka at Exeter, so helpful and patient!! Really pleased with purchase. Will definitely shop there again! Thank you Anneka
April 2022 by vik b
I wanted to give a special thank you to Micheal at the Exeter store! My fiancé and I came in this afternoon to try on some wedding rings and had the most heartwarming experience. A big thanks from us both! Couldn?t recommend this store enough.
January 2022 by John Morris
We have bought most of our jewellery for our forthcoming wedding here. The staff are amazing and not only recognize us each time, but also remember things such as our proposal and engagement details. Anneka and her colleagues can't do enough for us, and the personal touch means so much. Also our jewellery items are beautiful. Would give more than five stars if I could.
