December 2023 by Rachael Chart
Miserable lady on Health desk not wanting to help saying go to doctor when advertised all the time not to go to doctor but go to pharmacy for help as they can most of the time!! When I explained this she then asked pharmacist and we were then told we could wait and she can help?? Sat for 30 minutes waiting and not once did I see her smile she was not friendly at all and it was Sunday and not very busy!!
November 2023 by Miss Abyssal
Went to the pharmacy to collect a emergency prescription, was told to wait until the guy in consultations was done and that he could confirm it.Was waiting 30 mins until he came out and served a couple. Waited another 10 mins, then served a women at the till. I decided to wait behind the lady until he was done so I could ask about my emergency prescription as I had been waiting a long time. When they finished there transaction he didn't even give me eye contact and walked away quickly before I could say anything.When I was finally seen by a women (10mins later), I was told I needed my box from before or a slip... as she couldn't access my data. I normally go mount pleasant boots but they where closed, so went online for 111 emergency prescription.So why did I wait about 1 hour to get told I could not get my emergency prescription when it was on there system?The pills I take can't be stopped suddenly as there for My heart.Answer the phone!Don't ignore customers!Give 111 emergency prescriptions.Don't make people wait for nothing...Lucky 111 told me to go to a different pharmacy where I was served.
November 2023 by Ellie Marsden
Visited Boots Exeter and was greated by a very attentive lady called Jess, I was after a new make-up brush whilst also hoping for some knowledge on application of makeup. My expectations where exceeded, will definitely be coming back for further purchases of my collection.
November 2023 by Lucie Millitt
Jess was super! Knew her products and exactly what I needed for my complexion (and recommended me a shade of lipstick that?s my now favourite). Thank you!
November 2023 by sam
Doesn?t stock hydrogen peroxide and haven?t had it for a year. More of a makeup counter than a pharmacy.
November 2023 by Tynan Eames
Extremely helpful. I got my heart rate and blood pressure measured and was given advice on medications when sick. It is quite large with plenty of options.
October 2023 by Maria-Magdalena Boyuklieva
My personal experience was 11/10. I shopped at Boots in Exeter last month and Jess is the perfect (shop) assistant a client can ask for. She was really friendly and ready to help. The fact that she prepared for me the things that I wanted to try made me even more grateful that I got this lucky to meet her and have this amazing experience! After I got back I told to several people about it, I was just that impressed and grateful for her. 100% recommend. Xx.
October 2023 by Lolly Smith
I came in feeling pretty down about my skin and really wanted a foundation to give me my confidence back, Jess at MAC was so lovely and attentive. She talked me through different options until we found the perfect match for me - I even treated myself to a new lipstick too! Thank you Jess I will definitely be back to see you again.
October 2023 by Gina Bredemear
I came in recently to buy some make-up. I have very sensitive skin and my consultant Jess was lovely and understanding about this. With Jess's patience I was able to find a foundation, blush and concealer that does not irritate my skin. Highly recommend her. Her detail to the products was incredible and she was able to help me find products that would not irritate me.
October 2023 by Ivanna Simeonova
I?m really impressed by Jess?s service. She was really kind and helpful. She was responsive at the MAC stand and did a really great job with assisting my friend and I. I?m really grateful that I had such experience. I recommend it without a doubt, if you get the change to go to Boots in Exeter you should definitely stop by.
October 2023 by Julie Howe
Big shout out to Jess on the Mac counter. I?ve been looking for the perfect wedding makeup for ages and she just knew what would suit me and spent the time to help! She knows her stuff and I love my new products! Thank you ?
October 2023 by Holly Humphreys
Last week I was served by a lovely girl called Jess at the MAC counter, she was so passionate and patient while helping me find a new lipstick. She spent so much time helping me find the right colour for my skin tone and introduced many options and recommended the perfect shade! Amazing customer service
October 2023 by Naomi Botting
I visted this Boots in the weekend and Jess on the Mac counter was SO skilled and helpful. I left with stunning makeup, the application was an enjoyable experience and she gave me some invaluable tips and made feel empowered to replicate them myself :) Thanks to her advice on colours, I also purchased a couple of new products to try out (shadows and lipsticks), which is a first for me. Can't wait to use them - thanks Jess for your outstanding customer service!
October 2023 by Brooke Hunt
I visited Boots cosmetic department as I was in need of a variety of items and received exceptional customer service from Jessica the manager of the Mac counter. She took the time to help me find exactly what I needed, nothing was too much of an ask & she displayed an extensive knowledge on both makeup and beauty products. Thank you again!!
October 2023 by Sue Chapman
Came in on Saturday to buy some MAC make up and the consultant Jess was AMAZING!! She's was so helpful and not pushy at all. She knew her products, their ingredients and how they would work on my skin. Can't recommend her enough. I bought a lipstick and cream blusher but she gave me a sample of the foundation to try at home to make sure l liked it. She also showed me how to apply it properly. Fantastic experience all round, so professional.