August 2019 by Lucy Hollox
After trying many times to insure the phone I bought here a member of staff called Joe was the only one who would not give up until he completely sorted the problem. Very helpful and professional, he resolved a problem no one else could, he needs to be a store manager!
August 2019 by M
Miss sold contract while they were eating McDonald's. Very unprofessional.
January 2019 by Howard Friend
Went in today with an app problem I couldn't fathom. Techy guy was extremely helpful and courteous. Solved the problem in no time at all. Thank you.
October 2018 by Helen Budd
Would be more than five stats given the option...After coming from 02 shop a few doors down where customer service is none existent, Unfortunately I am contracted to pay them monthly as they are my network provider, but were less than useless in helping me with accessing WiFi calling on my phone! However, staff here at carphone warehouse were excellent, wouldn't be defeated...it did take time as they had to ring 02 customer service but I left their store with exactly what I needed, feeling exonerated as 02 store staff said it couldn't be done...SHAME ON THEM, They need to learn more about their products! Carphone warehouse staff were kind helpful and dedicated to achieving customer satisfaction which they most certainly did...WELL DONE EXETER CARPHONE WAREHOUSE AND THANK YOU.
July 2018 by Shaune copp
A very knowledgeable Guy sorted my phone problems that no one else could. I've been everywhere trying to get a E-Mail issue sorted, The Knowhow guy did it in 1min and only charged £4.99. 100% satisfied.
July 2018 by Ray Tolley
I am a new Carphone warehouse business customer. Their telephone customer advisor service is worse than Vodafone ever was.
I now regret not going directly to O2 for my business mobile phones.
April 2018 by Dr Pradnya Apte
Phone decided to stop working properly so went into the Princesshay store...well what a star! Shaune fixed my phone in no time at all and was super helpful which I think for Customer Service was second to none!
Thank you!
January 2018 by Ioanna Theochari
The best store! Friendly service and amazing prices!!!
October 2017 by Alice Ranford
Really helpful service. Can't thank them enough for helping lower my cost whilst also providing a new phone which I love. I have been a car phone warehouse customer for years and would definitely recommend them.
October 2017 by Alex Robson
I brought a new mobile from them. They set up a contract for me especially for my needs. Thank you. £10.00 each month. No problems with my mobile
October 2017 by SUSAN COOPER
The staff were extremely patient and efficient with the renewal of my phone contract. The Manager, Ian, was very considerate and helpful when I had to return a faulty product. Top marks for the Princesshay store.
August 2017 by Merie Matthews
I came into car phone warehouse today , really flustered with problems, and met the MOST DELIGHTED young boy called PRANAY.
He was so so polite , charming and so helpful amazingly charismatic and good eye contact which is so important.
I have never met someone so sympathetic , patient, so kind!
He gave me such good advice and I bought a special wireless charger .
I will come back again and certainly recommend him , and your store to everyone I know .
So many people complain , but do not take the time to pass on positive remarks.
He is a huge asset to your company .