Hardware Stores in Exeter, Devon

“Great service , knowledge and pricing from the plumbing and heating departmentAs for building materials Department, prices range depending who you are served by more expensive on the building side to other merchants .”

“Very busy on day of visit and as I have trouble standing for any length if time I decided to return later. On my way back to my car a member of staff, Ashley, came towards me and asked if I'd like to come back in. On my return she got me a chair + was so kind and helpful. I cannot thank her enough for her kindness plus she helped me make a decision about splashback/tiles.”

“Great customer service. The guys here really know their stuff. We have bought tiles for our kitchen and bathroom here on separate occasions. The staff went over and above to advise, order things in, etc. It’s not as cheap as online stores but the quality is far better! No broken tiles, chipped tiles, tiles with black bits in (which we experienced years back when we tried ordering online). We won’t go anywhere else now :)The tiles in the photo are the artisau and the way they glimmer in the afternoon light is really lovely :)”

“There are pros and cons to purchasing from Toolstation. For me, the pros outweigh the cons, and I feel this will be the same for most. This site is probably no different to the rest throughout the UK, and is certainly no different to the one in Sowton (for good reasons! Those guys also rock!).Pros:-Generally lower prices for equal/similar quality products available in Screwfix, Machine Mart, B&Q etc.-Open 7am-8pm most days (so are the competitors to be fair)-Staff are very reasonable (might even re-open the doors to the shop for you if you arrive bang on closing if they haven't turned the lights off yet!) and helpful if you are looking for guidance on what to buy-Parking at this site is basically never going to be an issue. In contrast to Screwfix on the opposite side of the road where I've had to wait to park before (first world problems, I know...)Cons:-Returning stuff you don't need is less 'slick' that at the previously mentioned places. You need a physical receipt, or to trawl through the receipts on your phone app, which are presented as a list of order numbers which is tricky to read.-Returning stuff for cash as opposed to exchange/credit seems to depend on the staff member you're talking to (I've not figured out their formal or informal policy on this yet)-Sometimes toolstation is more expensive than the previously mentioned competitorsUpon re-reading the above, it does feel like for anyone who is organised and knows exactly what they want, toolstation is a no brainer most of the time. I've only had great experiences at the Marsh Barton Branch, and frankly I love that they're now opposite to, have better parking arrangements, are generally cheaper, and yet somehow is less busy than Screwfix?!”

“We visited Howdens on Marsh Barton Exeter on Friday and I was absolutely blown away with the excellent customer service. As someone who didn’t really know what they needed they advised us to the highest standard. Also talked us through other products we were looking at buying in the near future. Never visited Howdens before yesterday and it won’t be the last. Great customer service and sure other stores could learn a thing or two from those guys!”

“Very speedy service. Jamie is an absolute credit to their team. Very friendly and nothing is ever an issue, he always goes out of his way to help and always smiling.Even at 5pm on a Saturday evening!”

“Exeter Trade Point... friendly and helpful staff. The store (B&Q) is one of the well stocked and managed outlets easily found at Sowton off the M5 with plenty of parking and fast checkouts.Prices are great for Trades people with a 10% new loyalty discount across all goods.”

“Well organised and helpful staff and simplicity all round really, check in for collection on arrival through the app on your mobile phone and you're served in no time, really great for what you want quick professional and easy service ??”

“Brilliant service from Tony and Johnny! I hired a sander for my floors as I've been struggling to restore them. Tony was absolutely incredible! Very helpful, plenty of extremely useful advice and 24h later I've finished my floors having previously struggled with them for a week. It's so nice to see this kind of customer service, especially in a male-dominated environment. Tony made me feel welcome and no question was silly. Jewson is lucky to have you Tony! I will definitely be back to hire more equipment from you.”

“I come here quite frequently and they always have what I’m looking for and more ! The store is always stocked well and clean . Today especially I noticed how lovely and kind the young lady was at the checkout”