January 2024 by Drew Cameron (TheMaster870)
Not the quickest at serving food using drive through and car park could be a little bigger. But very good
January 2024 by PHILIP TONKIN
The food you get is normally good - but rarely what you ordered. There are always missing items and the staff are generally uninterested.
December 2023 by superkid123 uk
The chicken was dry and cold. The chips was luke warm and they got my order wrong 2 times and it happened before definitely going to a different kfc from now on.
December 2023 by Bruce Hurson
Disgusting place.. floor so slippery. Very cold premises. Food undercooked. Came here 5 years ago, thought I would give another chance...wish I didnt. Won't be back to KFC.
December 2023 by Food critic
I swear people complain for the sake of complaining. My food was quick, hot and very tasty. The staff member that served me was great tooVegetarian options: It?s kfc there shouldn?t be a veggie optionParking: Plenty of space
December 2023 by Ryan Nouar
I?m not joking worst kfc I?ve had in the world , food come completely cold despite the kfc being empty so they have no excuse, the whole restaurant was full of rubbish all of he tables all over the floor get better hygiene eating in the streets , the chips lacked any flavour was so awful kinda put me off kfc for awhile so
December 2023 by Robert Peckham
I should give a really bad review but the staff make up for the fact when they hardly have any food, food packaging and no bottled drinks, but staff is so likable and as long as I get chicken, I'm happy!
December 2023 by Jacqui Joy
Popped in to get a takeaway on way home. I haven't been here for some yrs. While waiting for takeaway I went through door to toilets & found I had to be extremely careful walking as I was slipping very badly on an extremely greasy floor to get to the ladies. As I walked into the toilet cubicle my eyes went straight to the corner on right to the dust & mould clinging to the walls all the way down to the bottom & over the toilet brush.on the right. The floor in the ladies also very greasy. I couldn't get out of there quick enough. I will never go to that KFC ever again. I had to be careful walking back into the restaurant where I found the floor was greasy there also & I was walking with a walking stick. I cleaned the bottom of the shoes when I got back home. Never again!!!!
December 2023 by D1BRH
Substandard in every way.Ordered and collected via drive through.More for the benefit of the management to ensure our feedback was absorbed and follow up action will be taken.Server wearing personal grubby clothes (all staff), feet up, on his mobile and listening to music through headphones. Couldn't initially hear us until worked out how to turn his volume down. We were an inconvenience.Order incorrect and overcooked, addressed at counter to be told "no it's not." Manager advised he was changing cooking oil in the morning and no further chicken would be cooked/served. It was!Prices certainly not reflected in (poor) quality and standard of food or serviceFood was substandard and we discarded/binned most on our return to home.Few words of advice:Ensure orders are completed and packed as ordered and paid for by the customer. We had items missing.Staff customer service training and social skills and general manners.Implement a mobile phone policy during working hours.Remind and/or implement a policy on staff uniform and hygiene and cleanliness.Recognising cooked/over cooked food and when oil needs changing. Ensuring food hygiene standards are met/exceeded.Take pride - Same (improved) standards wether this is your first or last order of the day. Customer service, ensuring orders correct and the quality and standard of food is what or exceeds what the customer is paying for and expects.Given the locality, we will be back but please be assured, we will challenge the above standards if they are not met again!
December 2023 by Chloe Light
Food arrived, some of it was cold, chicken was pink inside, not happy about this, £24 later.
November 2023 by Ami Bristow
Food was disgusting!!! Far too busy with not enough staff and just eat taking priority over in store customers? prices are extremely high!!! Put me off KFC for life ?
November 2023 by Anthony down
Never much of a feeling of being welcome and staff aren't really keen to be any more than a slight resemblance to a human, " wot you want ..... here it is and come again if you must " kinda attitude, food was a surprise nice taste and fries ? are different and a nicer type, was ok visit for lunch grub.Parking: Plenty of parking and also disabled parking spaces aswell
October 2023 by Marcin Skorka
We ordered food via Deliveroo . Driver delivered in time. Our order number accurate, food inside the bag was not. Lots of missing items . Ruined our lunch experience. Never again from that place.
October 2023 by James G
This is a very generic KFC. The same you'll find in nearly every corner of the UKMain criticism is that the staff were completely overrun when I came in, with cars queuing around the block and inside half a dozen angry deliveroo drivers.It was announced they had run out of chicken and they'd need to cook some more which would take 10 or more minutes.My food was around 40minutes delayed.When I eventually collected it, the lad at the till acted like I had cussed him out when I asked if I could have my drink I had ordered as well.The food was okay, but nothing to write home about.Personally I'll avoid visiting here and go to the branch in Marsh Barton in future as this was an uncomfortable affair and I feel sorry for the staff as they were getting rough treatment from increasingly angry deliveroo and just eat drivers
October 2023 by Jamie Hayes
I feel dirty. This place is disgusting, ordered my food from the app to eat in, there were about 5 people in but every single table was filthy. The floor had food all over it and the tray my food came on had gunk all over the side. No one was cleaning but plenty of staff there.. if I were the franchisee, I'd be embarrassed.
