January 2024 by Nick Greaves
Took the drive through, no milkshakes of any flavour. Sat in a queue of 5 vehicles about 7 minutes, not exactly fast food, and then when we got it it was lukewarm. Couldn't be bothered to turn around and go back to sit in another queue for 7 minutes. We'll give it a miss next time.
December 2023 by Alison Mankin
Terrible dreadful awful!! Worst experience I have ever had at Maccy D. Chaotic. Orders were mixed up, food was dreadful and cold. Poor guy delivering food to cars stacked up in the waiting bays overwhelmed as most of the orders were wrong. I will NEVER go back to this place.
December 2023 by Phil Madge
Normally very good but today's burgers were not very hot odd when they were busy and there was quite a long wait otherwise all
December 2023 by Harley Poulton
Went through drive through, my double quarter pounder meal, they gave me a double cheeseburger, my other quarter pound burger meal was made with the top and bottom bun the wrong way around, both cokes tasted like fizzy water and I didn't get the dip with the cheese bites. Their staff are stupid.
December 2023 by Les Law
Ordered 2 large meals with Dips to take away.Both ? were half full & cold ! No Dips !! & 1 straw. You need to do better.
December 2023 by Phill
Worst Mc Donald?s ever been to, food was awful and cold no effort at all. Cleanliness of restaurant wasn?t great. Staff were rude. Was like no one actually wanted to be working there.
December 2023 by Kiwi Pikazz
Don't think I've ever had a complete order from this site. Staff are 100% happy to rectify, but doesn't exactly work if you've already driven home when you thought everything was there, and it'll take 20 minutes to drive back through traffic ?Food is also low quality, cold, chewy and never assembled right. Half my cheese is usually in the box rather than the burger.I should probably give up going here and just go to Holden Hill instead. They know how to do their jobs better/get paid better.
December 2023 by Zak Benney
I go to this restaurant regularly on a Monday night while working in the area.last 3 weeks iv had to wait between 40 to 50 minutes for my takeaway order in store. The self service hasn't give a recipe on two of my visit in these past 3weeks if I miss my order number iv no idea witch order is mine tonight I order a large white coffee and ended up with a white tea instead. whats going on use to be good before
December 2023 by James Vukic
Drive through was great and fairly quick when i went. About 6-7pm on a sunday evening. Service was great and not too long a wait. Food and prices are what you would expect for your average mcdonald's visit. Have visited this one before and will definitely visit again. Would recommend.
December 2023 by Will Rose
This place is the very worst of a food chain in decline. It is so bad I refuse to visit this particular restaurant. My wife reports tonight that she has been sat in the drive-thru queue for 20 minutes which hasn't moved. Meanwhile, I'm back home tucking into my juicy burger from a local kebab shop. Frequently items are missing from the order and the food is stone cold. Avoid like the plague and hope meanwhile hope that it will be shutdown. It's so badly run.Update: I left at the same time as her, I travelled to King Kebab for our order, and she for McDonald's for the kids' dinner.My food from King Kebab was cooked to order as normal. I waited, got home, have now eaten my dinner, whilst hers is going cold and she still isn't back.Marsh Barton McDonald's is an absolute cesspit.
December 2023 by Peter Brookes
Very busy. Might just be because it was black Friday weekend. However, a long wait for food and when it did arrive, the server had put the chips in upside down. When I called them back I was ignored. I finally got my order rebagged with chips that weren't dumped all over my other food but the chips were cold as was one of my burgers.Doubt I'll return...
December 2023 by KT Bennett
I?m celiac and have eaten at multiple locations. I went to the till and stood there waiting for a while whilst the girls pissed about in the kitchen. They could clearly see me waiting but didn?t acknowledge me at all and continued to throw bags on each other?s heads and shout around the kitchen like children. After finally getting someone?s attention I let the girls know I was celiac and wanted to double check no cross contamination would happen - they simply just gave me the allergy card - no communication or smile at all (I?m very aware what?s containing gluten). My order itself came fast and the girl who brought it out was very lovely and understanding (this isn?t directed at you at all you were super). It?s just odd as I?ve never had a bad experience with the company before.Dietary restrictions: Not very understanding for celiac disease :/
November 2023 by Charlotte Hawkins
Food is always what you expect being a maccies but had to sit in the drive thru for over half an hour! Absolutely pointless and not the first time. Am pretty sure the drive thru is meant to be the quicker option. Sort it out maccies!
November 2023 by Stephen Bradbury
I couldn't tell you what the food was like as I waited over 20 minutes for food (despite asking why my order number had appeared and then disappeared off the screen without being called out) - then had to wait another 15 minutes just to get a refund.I know it was busy, but don't bother going into this McDonald's if you want to eat within half an hour.
November 2023 by MellaPlayz
We went about 7.10pm last night, drive through. It was a small order, we were asked to park up and wait. 45 mins later, after asking twice where our food was, I asked for a refund. It was disorganised, and the staff didn't seem to care much. At one point I noticed 9 cars parked up waiting, for ages. Some people were getting their orders, but it seemed very random. The food there isn't good enough at the best of times to justify waiting longer than 10 mins. I don't eat there anymore, the order was at the request of my kids. We eventually ate at home much later than planned.
