November 2023 by mike Sheldon
I just had a bad experience in this post office.I was told my parcel was too big for a small parcel Royal Mail label. I came home and checked on the R.M. website and it wasn't. I printed the sizes out and went back with a tap measure. They refused to look at my printout, were very rude and told me to go to R.M. themselves as they were not R.M. I then had to walk to Sidwell Post Office where I had no problems with the same parcel. I will not be going back to Heavytree Post Office.
November 2023 by Harun Koyunbakan
I been here to send an Amazon return. They said the label on it wasn?t pre-paid, so I need to pay or ask seller to get a pre-paid label. So, I went back with the exact same parcel with a pre-paid label on it but they refused it because of its dimension. They were happy to take it in the first place though! Disappointed!
October 2023 by Ian Ritchie
I aways receive great prompt service from the hard working staff
April 2023 by MaryAnne Mileham
Just did an international driving license with a lovely lady who took care of it very efficiently?. With a smile
December 2022 by Laila Nahdiah
I have read the reviews here. Mostly people said that the staffs are rude since four years ago and more. Well, it happened to me as well sadly. I am wondering why the post office still keeps workers like them and just ignores the customer reviews? Such useless I am writing this too.
December 2022 by Lailah Isrofatun Nahdiah
I have read the reviews here. Mostly people said that the staffs are rude since four years ago and more. Well, it happened to me as well sadly. I am wondering why the post office still keeps workers like them and just ignores the customer reviews? Such useless I am writing this too.
July 2022 by Jim Moreton
I used the passport checking service today for my daughter's and granddaughter's first passport applications.Excellent, knowledge and polite service.Thank you.
July 2022 by Liu River
I use this post office very frequently and I always find very friendly and efficient staffs, always polite and do their job well.
July 2022 by Paul Fealy
Always very pleasant and helpful.
June 2022 by Jock Mcdade
Very friendly post office, very good service
April 2022 by Orlando Murrin
Best post office I have ever used. Fast, efficient, knowledgeable, polite. Kind to older customers or those needing special help.
March 2022 by Stephen White
Great service , however they demand that people wear face mask dispite it being a personal choice.
January 2022 by N P
Very rude staff, made a wrong judgemental comment to a customer . When the customer confronted n proved that the staff was absolutely wrong , she stuck to her guns n refused to listen or apologise !! Kept grumbling and was rude throughout that transaction. As soon as that customer left the window started justifying her action to her colleagues n ill mouthing the customer in full ear shot of the rest of the queue!!I am sure even the leaving customer would've heard all of it. Very unprofessional!!
November 2021 by ANM
Very rude staff. Threatened that the Post Office would destroy my package as it contained a bottle of wine (in contrary to info on website). Incorrect information given re: postal dates. Generally very poor service; I'll avoid this branch in future.
September 2021 by rlmack5
Profoundly difficult to see how anyone would ever describe the staff at this consistently busy post office to be anything other than courteous and professional.
