December 2023 by F A
Rude stuffThe fat lady she have horrible
December 2023 by Amelia Havard
You pay extra to sit in despite still having a takeaway cup and no plate and no service. Tables are often dirty as customers clear their own tables but tables aren't wiped. Batistas are rude and blunt to customers waiting for drinks. Probably alright for a quick coffee on the go but not if you want to sit in for a nice coffee and chat with a friend. Prices are similar to independents but with an independent you get fat better service and a nicer atmosphere.Food is tasty but not worth the price and the coffee is mediocre
December 2023 by Tom Roncarelli
Two of us enjoyed egg and cress sandwiches with a mug of Earl Grey.Sat in the downstairs seating area. I had not seen my friend for over a year so we ate and talked and talked! Relaxed atmosphere for over an hour! I had never been to a Pret a Manger before, and will never be able to say that again!!
December 2023 by Mandy Dunlop
Very rude staff made for an unpleasant experience.
December 2023 by Tony Booth
Great value and great
December 2023 by Emma Plampin
Ordered a gingerbread latte which in itself was £3.70 and they only filled the cup up half way. Admittedly I had cream on top, but still for the price this is not good value and will not be returning.
October 2023 by Chris
Gone down hill. Poor atmosphere in here with very overpriced mediocre coffee. What happened to the fresh Pret with good coffee and a nice smile or welcome when you walk in?Now many of the staff (especially the manager, larger lady often in black) seem to really dislike working there.I see no reason to visit anymore, and instead go next door or to any number of other better quality and better value cafes in the area.A shame as it used to be a really positive experience.
October 2023 by Jan N
Mediocre Drinks, but the service is quick and with the subscription it?s a good place to study
October 2023 by Colin Dawes
Good coffee house with friendly and helpful staff.
August 2023 by Izzy
I went there to buy a chai latte. The service was quick and great. The amount of money for the drink seems a bit of an exaggeration, to be honest. I haven't tried food yet, so I prefer not to make any opinions about it yet.
July 2023 by Emmett Bullions
I love Prêt and have done for years, so was really disappointed with how my friend and I were treated by some of the staff here.We?ve grabbed takeaway drinks a few times from here and service has been fine. However, whenever we?ve popped in to collect a bag from Too Good To Go, we?ve been glared at, told off for sitting at the tables (despite also ordering drinks) and noticed the staff whispering and staring at us. Can?t say I actively enjoy giving my money to a place that makes me feel so potently unwelcome.If you don?t mind the extra trip, the Prêt at Exeter?s M5 services is vastly superior in terms of service, food quality and atmosphere.
June 2023 by Brahimi Soufiane
Very rude staff specially white plus size lady who is in the shop floor. This is not the first time. She came across very racist and rude, it's happened with many of my friends too. I can't believe there is staff like this working in a public area with people in this way. I'm very disappointed and not happy, prefer to avoid this place, if you get treated like this.
June 2023 by Aymen Sikander
Very rude staff. They?ll have weird body language and would give eyerolls for no reason.
May 2023 by Rebecca H
Drinks were OK, as to be expected but customer service was shocking. The woman on the till couldn't even bring herself to smile and came across quite rude. Made us feel unwelcome and unwanted on what was a quiet day, when our custom was needed.
May 2023 by ??
This manager ruined this store. Every time my friend and I went into the store to order coffee, she looked at me fiercely like I owed her money, very rude, and I have never heard she said hello or thank you even one time!