March 2024 by Will Pring
Great service, advice and knowledge. I was sorted out with a fantastic pair of shoes for my wedding after being properly measured. Thank you.
March 2024 by J M
Just want to highlight, like many others, the absolutely amazing customer service provided by the team in this store. I was completely blown away by the care taken when fitting shoes and the knowledge and understanding from the staff. It?s just so welcomed seeing such a high level of care and quality put into the customer service and such attention to detail. The team were fantastic and I?m so grateful for all the time put in to helping me find the right fitting shoe
February 2024 by Ian Berry
Fantastic service. Excellent product knowledge and very friendly. Worth spending that little bit extra for a proper handcrafted shoe that?ll last for years. Would definitely recommend.
February 2024 by Hillary Naish
When in the UK recently, I visited the Exeter store and received fantastic service, when purchasing a pair of oxblood Bedale boots, which saw some miles, before returning to Melbourne.Thanks again team for the great customer service.... & I love my Loake boots! ?
January 2024 by Andy Gilbert
Great shoes, great service, nothing more to say.
December 2023 by Michelle Sadler
What an exceptionally nice man with a beard. My husband had received really bad customer service when contacting Bradley. He was told at the Leeds shop to ring customer service. He got Bradley who was complacent to say the least. My Husband's request was far too small and irrelevant for his time. He was definitely after the big sales. So whilst in Exeter he visited the shop there. No sale was too small. Delightful service and an exceptional salesman. Bradley take note.
November 2023 by Dan
The level of service and knowledge Kelvin and his team give you is outstanding and makes purchasing a new pair of shoes so much better than going online. All care was taken in ensuring the right shoes were not only a good fit but also comfortable and felt right for me- thank you.?
November 2023 by Simon Oakley
Excellent customer service from Kevin who ensured my feet were correctly measured before trying on shoes, top quality shoes made by craftsmen, very happy with my purchase.
October 2023 by Richard Blight
We were served by Kevin Corden in your Exeter shop. His level of service and knowledge was outstanding. We certainly felt that we were valued customers. Thank you very much for a professional service and excellent boots. Richard Blight
October 2023 by Robert Morgan
Bought my first Loake shoes here today and they will not be my last. Excellent, knowledgeable service, a superb range and the shoes I bought ooze quality in materials and workmanship.
September 2023 by David Mackenzie-Clarke
Great service - lovely shoes
August 2023 by jacquie spencer
Excellent service, great shoes and very helpful staff
May 2023 by Tef Mac
Kevin was extremely helpful; highly recommend a visit if you are in Exeter.
May 2023 by Katharina Kreuer
Excellent service!! I went there several times and ended up buying a bag. The employee was super friendly, helpful and competent and did an amazing job!
April 2023 by Emma-Lucy
Fantastic service. I've never seen anyone leave empty handed and I know why. I went in for help caring for my leather boots. Sadly I didn't catch the employees name but I received incredible help with care as he examined my boots and clearly explained how everything affected the leather as well as how they combined. The shop itself is furnished beautifully and has green leather armchairs! I was pleasantly suprised by the price finding everything amazing value considering how much use I'll get. The attention to detail was lovely as I received a personally addressed receipt in a beautiful envelope. All in all 10/10 will definitely return!
