January 2024 by Gl1tterbunny
The young lady serving us didn't tell me and my friend which drink was which. And the toilets aren't up to the health and safety standards. The tap was falling apart and no water was coming out of the tap and no toilet roll! Disgusting! You'd think especially after COVID times everywhere would be much cleaner. Makes you think how clean the place is and the hygiene of the staff making and preparing food and drink.
May 2023 by Cheryl F
What a great place. The staff work as a team together and are totally on the ball. They greet the customers at the till and then the person making the drinks also makes small conversation with you. One person on the floor cleaning tables and bringing out clean crockery etc. You are an amazing team Exmouth ? well done
November 2022 by D1625CJnatalies
Thr staff working there now are the best there's been. As a partially sighted regular they are so helpful, so kind and completely put me at ease....im never worried when i visit no matter who's working. They're all great. Coffee always perfect. My favourite cake could be bigger.. But that's just me and probably a good thing its not. ? Thank you all so much ?
August 2022 by matthewhN3528PA
Slow poor service had to wait 10 mins over. Coffee was just about OK but everything else not good at all. Not recommended
July 2022 by Fijitra
My children both have allergies, the youngest has multiple. We just wanted hot milk that was safe for them to have. Charlotte kindly offered to wipe everything down and provide the safest possible option she could. We also managed to find a range of biscuits; triple chocolate, stem ginger and the raisin oat that were safe for them to have. We were so happy having just been to another coffee shop chain who were not able to help. We also had no joy enroute in a cafe on or journey down so it was a relief to meet someone w It made our first day in Exmouth a happy one as tricky with their allergies and although I always take hot chocolate/ovaltine and marshmallow and snacks with me I just needed hot milk and a friendly smile from Charlotte who explained she understood the severity, the difficulty and got this. Thank you so much Sharon
January 2022 by Steven Grainger
Nice range of clothing. Better quality than a lot of other shops.
December 2021 by David D
Early afternoon Wednesday 29th December and we called in here for a coffee. It was rather busy when we were here, so there was a bit of wait to be served. The staff were working away, the wait was due to sheer numbers. Despite being busy and rather full, tables were being cleared up and cleaned very promptly. When it was our turn we ordered two flat whites. There were two members of staff behind the counter, one was serving the other preparing the coffees, both were efficient and friendly. Once served we found a clean table to sit at and enjoy our coffees, which we did.
August 2021 by cltc43
This is a totally average Costa, conveniently located in the centre of Exmouth. Service at the counter was fairly slow.
June 2021 by Densy79
Great coffee and cakes. Lovely staff who are very helpful. Good precautions in place due to covid. It's nice to be able to sit outside too
December 2020 by natcliff2018
Visited today, was aked if i had the NHS app for covid, said I didn't so he went to get his laptop to take my details, said I didn't want ot give my email address, but did give my mobile number which is all that is needed. Then heard the staff discussing me, ended up with half a glass of latte, when asked for it to be filled up to a full glass, which is what i paid for, the milk was slopped into it going all over the side, so as i walked back to the table it left a milky trail all over the floor no apology!!!!!. Toilets filthy and stank to high heaven, disgusting, rude staff, DON'T bother plenty of other coffe shops in Exmouth, I would reccommend you use them instead.
November 2020 by lenjenkins
I'm afraid that this branch tried ripping me off today. Advice to other customers check how much you are being charged. Whilst waiting for my coffees I noticed that they charge more for purchasing items for take away compared to eating in. When I questioned this the reply was to do with the council! Is this correct as I have never heard of being charged more for a take away compared to eating in? This is one place I will never revisit.
January 2020 by 121mandyb
The staff were very friendly and welcoming. As always at Costa, Cappucino was lovely, as was the cake. There was enough room to sit down and it was not too busy when we visted. We would return as it was walking distance from our hotel we were staying at in Exmouth.
December 2019 by Cheryl C
Stopped here for hot chocolate and cake. Beautiful hot chocolate. And lovely cakes . Staff friendly,
November 2019 by Karlew69
Upon arrival the shops smelt like something had been burnt. Queued up and was served within a short time. However, both of us ordered soya milk with our hot chocolate. We were both given normal milk which we both have an intolerance to, and the inevitable cramps etc ensued. Just as well it wasn't an allergy. We requested a black forest hot chocolate, but were duped on the cherry sauce. When we asked about it we were told, 'we've run out'. It's not the first time this has happened in other Costas also. Considering the price of the drink I would expect to get the full ingredients or an offer for alternative but most 'baristas' don't seem to much care of anything is missing. Nothing of course, is taken from the price.... Ambience and cleanliness was good. Toilets not obviously marked and since I had to use one in a hurry after being given full fat milk instead of soya, it would've been nice to orient myself to them more quickly!
January 2018 by James Martin
Good quality clothing