March 2024 by Merv Budd
I Was window shopping and saw a ring I particularly liked. What pleasant, helpful and accommodating staff they were great. I purchased the ring, which had to be sent to Hatton Gardens to be resized and duly received it 6 days later. Perfect fit. Love the ring. Would thoroughly recommend.
March 2024 by Maggie Walker
My amethyst ring, which has great sentimental value needed to be repaired, as I was concerned about losing the stone, as a small crack had appeared in the gold setting. One week later, after a very helpful and professional consultation my ring was ready for collection. The transformation was excellent. The ring was restored and looked like new; sparkling and polished. The service I received could not be faulted.
March 2024 by Faye Rose
Amazing Jewellers, friendly, polite and professional, they worked hard to get the best price for our gold and jewellery, you have 2 very happy customers who will defiantly recommend you. A BIG Thank you from Jim & Faye
December 2023 by Michelle Wills
Amazing service and amazing value. My silver christening bracelet which i had not worn since i was 5 was re-designed and resized. They mange to keep the original pattern. Truely amazing skill and attention to detail. Thank you. You are highly recommended
December 2023 by Shimona Hawker
Very friendly and knowledgeable people who were so accommodating to crafting something truly special to me. Very pleased with my item.
December 2023 by Alex Coates
Had a couple of rings repaired here and the service was top notch. A friendly team, competitively priced and the work was completed quickly. All round excellent.
December 2023 by Jane Jennings
I wanted to get a ruby & diamond ring made but wasn?t sure what design to have. I had seen that Desire made bespoke jewellery so i went in to see what they could offer me.The member of staff who served me was very professional & so helpful in suggesting ideas & showing me different designs.My ring was made in good time, at a competitive price & to a very high standard.I like to support local businesses rather than shopping online & i?m so glad i did.Thank you for providing such a great service i will definitely be back ?
December 2023 by Kev Connolly
Repair completed on my wife?s necklace. Really great work and it looked like new.
December 2023 by karen lock
Abbi in Honiton store such a fantastic Lady spent time with me to get exactly which watch I was looking for. I will be back before Christmas.
December 2023 by AlyBongo
This Jewellery shop is an absolute Gem! They have such friendly and helpful staff a great selection of Jewellery there is something for everyone and if you can?t find what you want they will make it. We will be back before Christmas. Thank you for all your help. ??
December 2023 by Claire Trotman
I bought this watch strap and within a week the top layer started peeling and as you can see the top has completely snapped. Also awful customer service and lacked professionalism completely. Wouldn?t recommend.
August 2023 by Richard Middleton
Had my curb chain repaired and my signet ring scratches taken out and Re Engraved , done a fantastic job and only took 6 days . Highly recommended.
July 2023 by Michelle
I personally think this jeweller offers poor quality products at inflated prices. My partner bought me a pair of expensive rose gold hoop earrings. When I opened the clasp, it was loose. He returned them to the shop only to be greeted by a rather rude staff member who refused to offer a refund. I no longer wanted the earrings as I felt they were cheaply made and not worth what he paid. There is nothing mentioned on the receipt nor was my partner verbally at time of purchase told that a refund or exchange is not permitted. I am pretty sure legally without this they can?t refuse to refund. After a heated exchange, the earrings were tightened up and my partner left with them. I personally feel a couple of wears and they will be loose again, and I will likely lose one. I am an advocate for shopping local but when treated like this I will stick to high street brands in the future.
June 2023 by Sara Millard
Male shop assistant, (hoping not manager as totally lacked the professionalism, people skills, customer service and aptitude for this role) in Desire Honiton was extremely rude, jumped to assumptions, made unfounded accusations, was extremely unprofessional, lacked customer service, refused to listen continually speaking over me.He has lost my continued custom despite moving from Honiton several years ago as I have always continued to purchase gifts there out of loyalty to previous owner who was the polar opposite and made visits, purchases, alterations etc a joyful experience and made my trips to Honiton.
January 2023 by Jason Marshall
What a fantastic service, thank you so much. My partner was so pleased with her Christmas gift.