February 2024 by sarah bolton
Excellent customer service above and beyond.
December 2023 by Hana Vanova
Fabulous customer service. Brandon is extremely approachable and friendly gentleman. Not only that - he was also happy not to charge me for quite a bit of glueing. Thank you so much - I shall be back.
October 2023 by Tony Lamley
I went in here for a watch strap and pins for my watch I was told straps start from £19.99 ok a bit expensive and the pins was also £19.99 what really needless to say I came away not buying anything so my advice would be DON'T go there I certainly will not be going again
July 2023 by chris daly
Great job by Mark, repaired my watch at a moment notice, when opening up on a Sunday (would highly recommend)
July 2023 by Nick Hawkes
Helpful knowledgeable staff. A good solid utility job
July 2023 by Leanne Martin
Thank you so much for great service . Very friendly and professional. Couldnt ask for better. Highly recommended
June 2023 by Ted Ridgewell
Absolutely super service from original enquiry through to ordering and installing iPhone replacement battery. Same with additional house keys.Staff and service are 5 star plus
May 2023 by Jessica Hope
Awful service. Will never use again. Was told the repair would take 7 working days. It's been 8 working days. Phone hasn't been repaired or returned. Rang the store multiple times and always told the same. The store are fed up of the repair service and have complained to their area manager about it. They have chased up the repair with the repair department but have been told that they cannot provide a date or timescale for the repair, so they essentially have my device indefinitely. I was told another customer has been waiting for several weeks. Interestingly, we weren't told this information BEFORE we handed over our device. We were told it was a straight forward job and would take 7 working days. Had we been told then of customers waiting weeks and internal complaints over the repair service, we would have taken the phone elsewhere. We only used Timpson because they were claiming to be quicker than our insurance company. If I do not receive my phone back tomorrow, I will be raising a formal complaint as this is false advertisement, unprofessional, and absolutely unacceptable. I will never use Timpson again after this. They are dishonest in every way.
May 2023 by Ron Burgundy
Very friendly and helpful staff. Quick service, would definitely return again.
April 2023 by Gavin Callard
Friendly and helpful. Would definitely recommend.
October 2022 by S J
This is my go to place for any kind of repairs, Brandon is amazing at his job, yesterday he did a fantastic job of fixing my Dr Martens sandals. I am taking my sons boots in next week as I know they will be fixed to the highest standard by Brandon. Thank you soooo much ??????????
October 2022 by Steve Dolton
Very expensive ( 2 keys took approx 1 min or less £12, nice work if you can get it) but convenient.
September 2022 by Mark Weston
I went into the dealer with my wife to get a new battery fitted to her watch, after a look at the watch the man quoted a price of £ 19-90 , I laughed and refused his offer,I phoned a dealer in town and got a quote of £ 8-00 this is more realistic.
September 2022 by Edmund Courtney
Have taken multiple items into Timpsons, always get a great service at a very good price. The chap who works in there is excellent at what he does. Took my car keys in today as there was some issues, and they were sorted right away whilst I did my shopping! Couldn?t recommend more.
August 2022 by Jenny Isaac
Brandon was fast, helpful and friendly as he sorted out additional keys for our tricky padlock. Other key cutting stores have told is it couldn't be done - but not a problem for him.....