September 2023 by Scott Dog
Every single time, I'm due a package delivered by royal mail surprise surprise it never arrives absolutely shocking service
July 2023 by Thomas W
0800-1000 open for 2 hours. Beyond a joke.
January 2023 by Stewart Jordan
Showing as open got changed drove down to collect parcel nobody there !!!What's the point of a Web page if it's not kept up to date !!!
December 2022 by nessa bee
Went over to collect parcel at 11.15am, office closed!!!!was only open for 2 hours today, shocking, how do you expect to keep a business afloat with such awful service, the worst of it was I was in when parcel should have been delivered but easier to put a card through the door than wait for it to be answered. Think it will be goodbye royal mail, you blew it.. should be minus star,,,
December 2022 by Siobhan Dooley
Royal mail is getting worse, I understand the strikes and all and I appreciate thos may effect customers but disabled people rely on this service, arrangements for collections and deliveries are just getting dropped without warning, regardless of how many times a company has booked the same return. this is happening without a strike being on too!
December 2022 by T W
Absolutely shocking. People miss deliveries because they are at work so why would you then only have collection times in the morning.
December 2022 by Bailey Whiteway
Lost my parcel but won?t update me with any information they may have and I cannot seem to contact anyone
December 2022 by Steve Pickering
I?ll say it in one sentence. They don?t deserve a pay rise half day and not very helpful. Done
October 2022 by David Clapp
Used to be open at convenient times during the working week (7pm and even one day with an 8pm close), but since Covid it now shuts at 2pm which is unacceptable.
July 2022 by Kami yoo
Really bad service, everytime over the years I have tried to call them it just rings out. Constantly getting undelivered items saying no one is home when in fact there is. Absolutely terrible service. Some staff in the office are extremely rude and don't want to help in anyway
April 2022 by Jill Holding
No one answers the phones - apparently they are unmanned!!
March 2022 by Dave Edwardson
Work related visit
January 2022 by Raphael LaVenture
Absolutely terrible! I've tried calling 7 times now and no one answers! My oartner had to go to the office last night because they were not answering and I'm currently disabled and cannot move.She enquired about a parcel which claims to have been signed for and delivered but was not! The man she spoke to was very unhelpful and just continued to ask her a bunch of stupid questions such as "are you sure your partner isn't playing a trick on you, as it's the sort if thing I'd do." And "have you checked everywhere, neighbours etc." Why else would we be contacting them if we hadn't?Terrible experience and still no parcel! ANSWER THE PHONE!!!!!
October 2021 by Colin Glover
Great place to pick up your undelivered parcels. Quick and friendly service.
September 2021 by Shaun jones
What useless service 4 times I been down every time I get there office is closed website not updated, when member staff says to me downThere it?s falling apart not good ,
