February 2023 by naomi stokes
Dealt with Kit and so far, the service has been excellent. Kit responded promptly to all of our communications and was patient with me whilst I gathered deposit contributions from guests. Would recommend house party solutions from this interaction!
December 2022 by Gemma Bowden
Recently booked a venue through house party solutions! Extremely impressed with the level of customer service, especially from Kit who I dealt with.Would definitely look into booking through them again & highly recommend.
November 2022 by Alessio Coraci
We booked with House Party Solutions last summer, being helped by Kit who has been very courteous and professional throughout the process. The booking was fairly straightforward and all questions were answered within a day or so. Kit provided us with a number of venue choices based on our requirements. We actually decided to book another event with House Party Solutions, and Kit again helped us with the booking.
August 2022 by Naomi Richards
Recently booked a venue for my sisters hen do and I?m really pleased so far with the level of help and attention to detail I have received. Thank Kit for making it so easy! Hopefully all your hard work will pay off and we will have a fab time!
March 2022 by Simon Whittington
Booked a stag do at The Grange and all was well until 24 hours prior. I called the house manager to confirm the final details and was told that the hot tub was out of action. Unfortunately finding this out 24 hours prior to arriving with 16 other guests was far too late to reschedule. During our stay everything was amazing apart from the lack of hot tub, bbq and tennis court (the latter of the 2 did not exist). The house itself was quality!! The problem started when I contacted the house manager asking for recompense for the hot tub not being available. My request and concern was met with dismissal and passive aggression. House party solutions also failed to assist or understand my complaint. What a shame that the management and customer service did not live up to the price paid for our stay.
March 2022 by Gavin Moore
Stag party at The Grange for myself. A lot of time and effort went into organising by everyone involved.Unfortunately on arrival most of the key attributes for our visit were either out of order or non-existent.The house itself was brilliant but the lack of customer service from 'Steve' should be highly considered before booking with them. There has been no refund or even an apology.Additional note for business: There is no point in renting a holiday home out for enjoyment when you plaster every wall with warnings of fines i.e. £500 for each noise complaint..
March 2022 by Shaun Phipson
The grange,Service was disgusting through outVery aggressive emailsAdvised that the hottub was out of order the night before we arrived with no apology of any kind, no bbq, no tennis courtFor 5k you'd expect everything to be correctMainly the service which is the issue..
March 2022 by Mr Kat
Brilliant family holiday at The Medieval Manor in Somerset! We would like to thank House Party Solutions for their service and help throughout, we look forward to staying again
