November 2023 by Julia Barker
We have today collected our new to us Swift Escape Motorhome. We visited Alan Kerr Ltd 2 weeks ago as we could see that they had a large range of vans available to view and we were looking to part ex our existing one. Having visited many other dealerships and not finding exactly what we were looking for it was lovely to have an opportunity to view so many vans which were unlocked and we could spend time looking around without any sales pressure. We were greeted in the showroom by Jason Waterman and Dan in a very friendly manner. We told Jason what we had in mind and he searched the stock list to see what they had that might meet our specifications. There were 3 vans suitable at the other depot which Jason thought we should look at. We drove to the other site and shortly after arriving and looking around the forecourt Jason drove up to meet us there. We spent lots of time looking and eventually decided on ?the one?. Did a deal which we thought was acceptable to both sides, and arranged to part ex and collect today. Handover was completed with Jason which was good as we had dealt with him throughout the process. The company has been excellent and helpful with all of our contact with them and we would certainly look to purchase from them again in the future. Many thanks once again Jason, for going the extra mile and ensuring that everything was up to our expectations before we left. 5 stars.
October 2023 by Sally Watson
Very pleased with our purchase experience (first motorhome). Josh (sales) was courteous and helpful and Dan very helpful on the technical side with our newbie/ after sales hitches! Still waiting on a couple of issues (habitation report being one) but we should probably have chased a bit more. Overall would recommend.
October 2023 by dale alder
Absolutely disgusted with the service of this place. I went into enquire about a price for an awning for my camper. I was told the computer was playing up and they would call me back with a price. Still hadn't heard the day after so I called and was told it could take 3 to 5 days for a price (not sure why) but here we are 2 weeks later and still nothing! Is this because I want to fit it myself so they can't charge me more or is this just plain rudeness? DO NOT USE THIS COMPANY.Ok so 45 minutes after posting this review I have a call back from molly. They say they not ringing me because of the review but start the conversation with we noticed you put a bad review lol I don't quite know who these people think they are being rude on the phone and talking over u! Mr kerr you are clearly employing some rude people with attitudes that don't want to be doing that job so you need to look into that!I will be advising everyone I know to avoid your company like the plague as we are treated and spoken to like something they have stepped in this is unacceptable! Unfortunately I can't give zero stars but this is what you deserve. I will be taking my business elsewhere and strongly recommend others do too.Hi firstly my name is Dale and not David and unless you are going to give me the awning I require for free then no there is nothing you can do to make it up to me.I stick to what I say thanks.
July 2023 by Way Pastpoint
Picked up my amazing motorhome last week, great people and service. it's worth a visit.Ask for will.
July 2023 by PSJ Virtual Reality
This dealership has not provided me with a good experience when it comes to buying new motorhomes.However after speaking to the owner Mr Kerr, he tried his best to put things right and I?m great full for that.Oscar was a great help in the hand over.Thank you chaps
June 2023 by Pamela Pease
We have now purchased several motorhomes from Alan Kerr. They have a great pre-sales and after-sales team. Offering you plenty of time to ask questions and address any concerns you may have. I would like to particularly mention how good Nick is. It is definitely worth asking for him when enquiring about a motorhome or for any advice.
May 2023 by Mike Hughes
I needed to have my motorhome MOT'd in a hurry as we had been let down elsewhere and Alan Kerr were able to sort this within 2 hours of my telephone call. This is even more surprising as the vehicle is 7.5metres long which made this more difficult to achieve. Many thanks for the amazing service, now I can get away for the weekend with a new MOT!
May 2023 by Chris Taylor
Very hospitable we bought our brand new Campervan from them Shaun from the tech department was extremely helpful in sorting out some minor teething problemsThanks guys
May 2023 by Robert Inglis
Was never happy with their service would not buy from them again
March 2023 by Lynne Steele
Great staff, good selection of Motorhomes
October 2022 by Nick Bagnall
We visited Alan Kerr used site in April / May and looked at the huge selection of Motor homes. We told the young salesman Oscar that we were only looking. We were allowed to climb in and out of all their stock so we could decide what we wanted. We also visited a few other sites so we could compare. We returned to Alan Kerr and with the assistance of Oscar and his Manager Nick we purchased a new Motor Home in July. At no time did we feel pressured and were allowed to progress in our own time. Everything that was agreed happened and we could not fault the service we received. Working in the motor trade I had certain expectations and the good bits were exceeded and the bad bits did not happen. We were very happy with the outcome and would recommend Alan Kerr Ltd.
August 2022 by Peter Schmidt
Had a good few motorhomes from Alan Kerr in the past and I have to say I'm very impressed with the service received. Had simon help us most of the time and found him to be helpful and informative
June 2022 by Will - Kelly
for those with the money to burn.A dazzling array of mobile homes - You're not allowed to call them camper vans!
June 2022 by bev stocker
Very helpful & have lots of stock /spares for taps e.t.c for motor homes & caravans
May 2022 by Shirley Marks
We part exchanged our campervan at Alan Kerr and we had extremely professional, efficient but friendly service from Bailey. Any small defects were rectified even though it was second hand van. We also had a small issue after a few days and when I phoned I was asked to take the van back in that day to sort it. Highly recommend them.
