March 2024 by Norman
Not recommended. No returns accepted. As I was kindly explained by a manager the minute I bought it (new item) it became second hand. So they can't take it back. So be sure to ask to open boxes and see what you buy before paying.
January 2024 by Alex Carter
Terrible system. Told me I needed a receipt to sell my bike. I didn't keep it as didn't think I'd need it once I knew the bike worked fine. What if my bike was 6 years old or more, would they expect you to keep a receipt all that time? Ridiculous. I've never been asked that before, so felt like it wad a judgement.
December 2023 by Sam Ridholls
I had an outstanding experience at Cash Converters, thanks to the exceptional service provided by Claudia. Their friendly demeanor, product knowledge, and efficiency made my visit smooth and enjoyable. I appreciate their dedication to customer satisfaction, and I will definitely be returning for future transactions.
December 2023 by Reece Goodall
I was served by a great customer service assistant called Sam yesterday when doing a trade in. Very knowledgeable.
December 2023 by Christian Walton
I was served by Sam yesterday when I did my buy back, he was super helpful and even helped me pick a cheap phone afterwards and set it up.
December 2023 by Erin Larkin
Really good trip to the shop a couple of days ago, loads of different things in there for great prices and Sam from the buys counter was really helpful!!
December 2023 by ReikiSpiritBCP
Amazing customer service, Jacob was friendly, cheerful and knowledgeable. Highly recommended
December 2023 by Georgia Dunn
Absolutely amazing service from the staff. Popped in a few days ago looking for Christmas gifts, spoke to a lovely staff member called Claudia. She was overall fantastic, very helpful and friendly. Lots of help and support given.
December 2023 by Lee Clarkson
The staff especially Jacob (deputy manger) is a pleasure to deal with. I was using a different shop for my pawning gold but after a chat with staff after a brief visit I have been using the Plymouth cash converters ever since. AAA+++ service
December 2023 by danni lsk
Nice store. Claudia very friendly and helpful
August 2023 by vlv_littlefeet
The manager shouldn't be working with people... they lie about the cost of ur goods and putting people down in the shop in front of people.. I don't like the manager because he talks down to me .. and I'm not going in this shop again and I'm telling all my friends and family not to go this shop at all ....from now on and all my mates and family are going to do the same... the manager needs retraining for talk bad to a customer the customer service was not good at all ..never going back and everyone I know
March 2023 by Jenniee Hyslop
I had sent an item on their webpage, I rang the store and spoke with a lovely gentleman. Who confirmed the condition and that it was still in stock. It got dispatched same day and arrived next day securely packaged. Would strongly recommend buying from them. Thanks a lot guys.
December 2022 by josh turner
Received a shocking price valuation for my Samsung s20 of £70 which was before even testing the phone, which was in good condition and a relatively new phone. Tried cex and after test received £165. Avoid this place when selling.
November 2022 by Warren Reeves
I suffer from epilepsy and when I was in so I started feeling unwell the staff is very nice and helpful giving a place to sit down and a glass of waterWonderful customer service and their prices are very reasonable
September 2022 by Mike Smith
I've been using this place for decades. It has undergone management changes but I've never had complaints buying or selling. I recycle for a living and am often given products. I need to sub-contract my selling. I have no emotional attachment, even today I'm dismayed when people are offered fair market value and feel abused. They can't walk into a wholesale, quick-sale world, expecting retail prices leaving no meat on the bone for the company.The staff are always wonderful and professional. Thank you
