March 2024 by Andrew James
Excellent service from this company. I needed to replace two drainage channel covers that were discoloured with cement stains following the installation of a new patio. The website was easy to navigate to find what I wanted, delivery was prompt, and progress updates were provided throughout. Many thanks.
February 2024 by Charles Linton
Fantastic customer service, sent out a replacement immediately. Fast response and informative. Highly recommend this company and we will definitely be using Drainage Superstore again. 5*
January 2024 by Ben Shephard
Purchased over £2,000 worth of Lindab guttering & it was delivered on a pallet covered in wrapping this must have got wet in transit or in storage. The blue ink ran from boxes all over galvanised fittings which wouldn?t clean off. Basically told as it was signed for there wasn?t anything they could do. My advice to anyone would be make the driver wait & open any wrapped goods before signing for anything!
October 2023 by Seaview Arboriculture
Great price & communication from this supplier. Even though the item was delayed, they kept me well informed and the products arrived No problem. Fiskars is a great professional manufacturer the rake and long reach tree pruner are excellent quality with 25yr warranty!
September 2023 by Polkadot Plumbers
They are resellers, they don't stock the items. Even if it's shown as in stock, you will be able to purchase the item and then receive an email that unfortunately item is out of stock. You will have to wait for refund but item availability won't be updated, so others will experience the same issue again. Sales team are quite pushy. Be aware of 14 days return policy.
August 2023 by Mike Groom
Absolutely awful BEWARE placing a single order resulted in a month of delay with constant promises to call back and helpA lot of fake reviews on here with only ever one feedback taken at time of account opening.
July 2023 by Elizabeth Trigger
Wonderful service and wonderful Gary - Customer Services Department. My grateful thanks for all your help, much appreciated in such times of 'No Customer Service' Companies who don't give a damn. Well done you Gary !!! thank you.
June 2023 by David Shepherd
After being let down by my previous supplier for over three weeks Johnathan at the drainage superstore found the item I needed, had them dispatched and delivered in two and a half days as promised. Excellent service very professional which seems to be hard to find these days. I will definitely use them again A++++
May 2023 by Jake Milne
First time customer, the range of products is okay and the customer service is good. Unfortunately they use third party producers and the delivery company was shockingly bad. 2.5 stars
May 2023 by richard allen
I was very pleased with the response to a couple of items missing from my delivery. Gary Cook was most helpful on the telephone and the items arrived just a couple of hours later
May 2023 by Sophie O'Callaghan
fast & very easy process from ordering to payment & delivery times are pretty quick as well - will use again :)
February 2023 by Steven J Piggott
Excellent Company to deal with & very competitive prices too! Resolution to a minor problem was resolved promptly, I would highly recommend!
January 2023 by Dawn Larkin
Dreadful service, bought on 30 th nov, they said we would get the products on a specific day, didn?t come until a week later, we refused to take delivery, still waiting for a refund 23 rd January. dreadful customer service, we got replacement from Travis Perkins,better service
November 2022 by Alex Davies
Planned builders around Est Delivery date 3-5 working days. The actual delivery date is 9 working days, make sure to call to confirm a delivery slot.
October 2022 by Polly and Tom: UK Hardwoods ltd
Quick delivery and easy to use website. Competitive prices which is always an added bonus! Thanks- we'll be using you guys again.
