March 2024 by Lowiss Pilikington
On behalf of my grandma - visited Drakes for ANOTHER ring greeted with a smile by Caterina on her first day saw Andrew but served by Vicky and Kathy. Usual friendly service. Thank you so much!
February 2024 by Coral Andrewartha
We visited the store today wanting to buy our wedding rings. Kathy was so so helpful and friendly - thank you so much. She listened to what we wanted and found us each a ring within our budget. All the staff were really friendly and welcoming without being pressuring. Thanks Kathy :)
February 2024 by Adam Wagner
Had my wife?s engagement ring fixed as one of the clasps had broken as well as deviating of wedding band?.Quick to return the rings and well communicated throughout. Big thank you to Sabina, who made the experience even better. She was warm, attentive and made us feel special throughout the process
February 2024 by Nadine
Lovely friendly and helpful jewellers. Got all my rings serviced, upsized and repaired. Fabulous service. Rings came back sparkling. I also had my engagement ring remodelled with my wedding ring. Absolutely delighted with the results. A fabulous job. My ring looks absolutely stunning and outstanding. So pleased! Thank you to the workshop, and a special thanks to Andrew. The staff are all lovely and helpful. Highly recommend Drakes Jewellers.
February 2024 by Bryony James
Am so so happy with the rings my fiancé and I got from Drakes at Plymouth. Claire who served us was amazing throughout the process giving us lots of options! Absolutely in love with my bespoke ring, service has been top class from Claire. Thank you again!! Would definitely recommend if you?re looking for wedding bands
February 2024 by Lucija Kavcic (lucyk bridal makeup)
Very helpful staff, their products are absolutely stunning.I worked with Nicola on a styled shoot and she was amazing, very informative and helpful.I really recommend for all your jewellery needs ?
February 2024 by Nicola Perry
This was our 3rd shop trying to look for different styles of engagement rings and it was definitely 3rd times a charm. Millie was very helpful by giving a range of options for us to look at and answer every question we had about the jewellery with much detail. Will definitely be considering buying from here with as everything is so customisable
February 2024 by Katie
So pleased me and my other half visited Drakes Plymouth at the weekend to shop for our wedding bands. We came away and both agreed a review was needed! Excellent service, nothing was too much trouble for the team. They went above and beyond to find the perfect wedding bands for us both. A great selection and very knowledgeable staff, they were more than happy to guide and offer advice. Thank you for all your assistance, it was a great experience.
January 2024 by Steve
Went to several jewellery stores in Plymouth today but this one stood out for unhelpful and disrespectful staff. The right hand side is for wedding type rings etc and the lady was very helpful but the left hand side 3 members of staff too busy to help, asked for help and none knew anything about any questions we asked. My wife tried a few rings which were too small and when she said I need a size V the guy who looked like he was snorting coke made a disrespectful face stating we haven?t got anything that size was incredibly rude. We wouldn?t recommend this shop to anyone.
January 2024 by Cade The Consistency Coach
I had an amazing experience shopping here, not only did I find an amazing engagement ring for my partner, but I also had so much fun in picking, buying and experiencing this incredible process, and that is completely down to a member of staff called Claire. From the get-go she was extremely friendly, genuine and warming, she made the nerve racking experience of looking for an engagement ring extremely calming, exciting and genuine. I went to multiple ring shops, and found the salesperson in every single shop was extremely pressurey, pushy and uninterested. But not Claire, she was absolutely incredible and an asset to this incredible shop! Every other member of staff that I met in this shop was very engaging, enthusiastic and genuine. Thank you very much for the help, I will not forget my amazing experience. Much appreciated! :)
January 2024 by Anna Davies
Best experience we?ve had shopping in Plymouth! We were shopping for wedding rings and didn?t know where to start. All the team were so warm and welcoming, not pushy, just really lovely people. I had an unusual size that can be ordered no problem. Plus great options for my bridesmaids gifts. They made it so fun and special, can?t fault the service, 10/10 if you are shopping for wedding rings or any jewellery you must try them!
December 2023 by Ben Wisden
Visited Drakes jewellers as I was unsure of my ring size. The very knowledgeable team were kind enough to assist me with this free of charge, and offered me very useful advice regarding fit etc. Will definitely be visiting if I need anything made bespoke in future.
October 2023 by Alex Quaintance
Amazing service! Drakes helped me remake my engagement ring and a ring my mum left me! So rather emotional! Andrew at Drakes was amazing he gave wonderful advice which I'm so glad I listened to! I now have two beautiful rings I will treasure always. Can't recommend Drakes and Andrew highly enough wonderful staff and service.
October 2023 by Stacey O'Brien
Came in today with a query regarding wedding rings, the staff went above and beyond to ensure we were attended to (especially as they were busy and short staffed) special mention to Kathy who went out of her way to meet our requirements and phoned me after I left the store to update me on an order placed. Thank you
September 2023 by Sammy Borrett
After having a bad experience at a well known high street jewellers, myself and my fiancé went to Drakes instead. From the minute we walked in, we had 5 star service offering us to sit in the booth and get a drink for us. We were looking to purchase our wedding rings and the wonderful Vicki was there to serve us. She was fabulous listening to what we did and didn?t like and let us try on so many different rings. My fiancé found his, and I found one online which I requested to try on. Vicki wasted no time and ordered in a sample for me to try which arrived 2 days after we went to store. I fell in love with the ring and purchased it there and then.Vicki and Cathy, you were wonderful and thank you for such a happy experience buying our wedding rings after the trouble we had elsewhere.