March 2024 by lewis sowden
Brilliant service
March 2024 by Ray Lavis
We were greeted with a smile and shown the great range of mattresses in store by Ashley who was very polite and well presented. We had only come to look at a new guest room single mattress. But in conversation with Ashley he suggested we try the SleepMaster system which we found very helpful as we will be looking to buy a new king size one in the near future. Anyway, we returned the next day and bought the Maidstone mattress which Ashley suggested was ideal for our needs. Great service thanks.
March 2024 by Dave D
Riza was very helpful with all his expert advice
March 2024 by Kathy Barnes
Staff are really knowledgeable and helped us to buy the right mattress within our price range. Definitely a dream team.
February 2024 by Hayley Cartwright
Very friendly and polite staff! Easy to find a mattress with the 'Sleep Machine'!
February 2024 by Robert Craig
Great help in deciding what mattress and pillow to buy Moninah was a great help
January 2024 by Edna Skinner
I attended the Coypool retail park branch of Dreams bed shop today and was helped by Paul a very knowledgeable pleasant bed sales assistant. He suggested that I use the Sleep Match system he entered a few details about myself and my husband into the system Paul explained when I laid on the mattress the sensor technology matches your body comfort needs and picks out the closest matches to our needs. I was offered a drink whilst trying out the different beds and pillows. I was not rushed at all in making my decision, I also bought two mattress protectors and a pillow that were recommended by Paul. The sales transaction was completed and I had help carrying out my purchase to the car. Even after leaving with bank balance a bit dented I felt happy
January 2024 by Tony Fox
No pressure sales, just told to feel free to lie on any mattress.From decision time to asking a few questions, out the door in 10 minutes, drink of water and a handshake at the end. What more do you want.
January 2024 by paul connors
The person who served us was very polite, informative and professional, the service we received was excellent and we feel that we came away with the right mattress for us.
January 2024 by Sue Hogan
Excellent customer service , Ravi was brilliant. Good selection of beds and knowledge of differences of mattresses
January 2024 by hazel way
We popped in to Dreams today looking for a new mattress. We were greeted by Paul who was both friendly and knowledgeable. He made our visit a very pleasant one, even if it We did end up sending a lot of money ?.
January 2024 by Google user
I attended the Coypool retail park branch of Dreams bed shop today and was helped by Paul a very knowledgeable pleasant bed sales assistant. He suggested that I use the Sleep Match system he entered a few details about myself and my husband into the system Paul explained when I laid on the mattress the sensor technology matches your body comfort needs and picks out the closest matches to our needs. I was offered a drink whilst trying out the different beds and pillows. I was not rushed at all in making my decision, I also bought two mattress protectors and a pillow that were recommended by Paul. The sales transaction was completed and I had help carrying out my purchase to the car. Even after leaving with bank balance a bit dented I felt happy
December 2023 by Tony Georgiou
Dreams are just the perfect company to buy a bed from, their after customer sales advisors are just the best.. and Paul, my sales assistant at Dreams at the Plympton store, was so helpful, courteous and so experienced at the advice that he gave me regarding the products that I bought.. many thanks. Top treatment as always!
December 2023 by Anonymous
Jane was really helpful and explained everything to us regarding finance, delivery, what bed is suited for us and explained the discount and how long it would be on for. We got a great deal and came away feeling really happy and delivery is before christmas which is perfect ?
December 2023 by Keith Norman
Today I visited the store and was extremely worried about purchasing a new mattress . I am Susan my husband Keith and myself were served by Paul . He was amazing very knowledgeable patient and kind . I wish all retail staff were like him . Thank you Paul , I am confident we have purchased the correct one .