November 2023 by Sara Nisbet
Enquired to host a private event and whilst initial response was received to say first choice date was not available. No one has replied since with regards to my second choice date despite chasing up.. Such a shame as we had our wedding reception here 12 years ago and it was lovely and the service fantastic.
October 2023 by Prakash Rana
The lobby, ample space, the rooms are spacious, and great value for money. It doesn't feel overly crowded, even with a constant flow of check-ins and check-outs. Parking is free. Will stay again.
October 2023 by Gerald Butcher
This is a great place to stay, the rooms are nice, with plenty of room, and have all you need.The breakfast is self service, and all you could eat.The staff are very helpful, and very polite.
September 2023 by Miroslav ?ev?ík
Went for blood test there. Receptionist pointed me straight away to right place, and bloods were taken almost immediately without any issues. Staff was caring, and helpful. Very professional, and understanding. Took bloods from me in no time. Reassured me, and had very good recliner chair as I?m sometime pass out from needles. Very professional setup, and effective team ??????????
September 2023 by Kevin Staden
I went here for a blood test, so not the actual hotel. It's like a cattle market! People are queued up in a corridor that extends to the hotels entrance area, goodness only knows what arriving hotel guests must think. The whole experience was awful. People should not be treated like this!!
September 2023 by carolecZ4763VO
So nice to have a lovely room, cosy bed and breakfast, room all tidy after a day out. Our first holiday without kids, it was so relaxing and just what we needed. The view wasn't that wonderful, but that's no reason not to love the room
September 2023 by Kelvin Carey
We went to an evening wedding reception.The buffet food was amazing!One of the best I have had.I looked out for the chef and personally thanked her. ?
August 2023 by 74Cortina
We came here for a family holiday and the staff?s attitude ruined it. The duty manager Allison couldn?t have been less interested with resolving our room issues. Extremely disappointing. The hotel itself is okay. The same carpets since smoking was allowed, so they?re grubby. The rooms are usually clean enough to stay in, you will find the odd hair though. Overall an underwhelming hotel, with poor staff. We were told by one of Allison?s team that we could change our night without penalty or cost (because our youngest woke up at 5am with a tummy bug so moved it 24hrs forward) - he was due to send an email to hotels.com to resolve it. It turns out he told Allison and she said no, so emailed hotels.com saying we had to pay almost the same amount of the original booking again, or sleep in a bed next to our 2 young children (who go to sleep at 7pm) after we?d originally booked joined rooms. Allison became increasingly frustrated on the phone, before huffing and slamming the phone down (I called back and was told she?d been disconnected) It?s a shame that after being such a loyal customer here, and planning our first family holiday since our youngest was born in lockdown that neither Allison nor her general manager were willing to use their discretion to simply change a date. Let?s hope this isn?t the ?Future? of hotels
August 2023 by X8142IKnicolat
Hotel room lovely and spacious...Tea, coffee, biscuits and even a chocolate. Drinks voucher in the bar area. Good location...my daughter lives here so when we come to plymouth with family we always stay here. Staff lovely xx
August 2023 by Mihai Laurentiu Stan
Good value for the money spent. Very friendly staff, free parking and large rooms. No issues with the hot water or heating. Only downsides were the pillows and the mattress. Please replace them as they offer no support.
August 2023 by Sharon Garcia
I came here not to stay, as i live nearby, but to give them my blood for a blood test. online it said that the hotel isn?t busy. But after i parked my large vehicle in the almost full car parking lot and traveled to the entrance, there was about 50 people there! The staff members recommended a waiting time of 40 minutes! I rudely said no and made my way back home! Terrible service!Sincerely, Sharon Garcia
July 2023 by 877pol
I chose to stay at this hotel with my family in Plymouth, there is a large parking lot with free parking. The location is conveniently only 15 minutes drive from barbican. The hotel lobby is bright and relaxing, staff is very friendly. The room is spacious, clean and tidy, also provides slippers, chocolates, biscuits, coffee and tea. Futurn Inns give us a comfortable living environment for our holidays!
July 2023 by chris roscoe
The hotel has large open spaces in the lobby, corridors and the rooms are huge. The hotel was clean everywhere, the beds are little hard and the style is little dated now but it?s only cosmetic as it was really clean, we had no issues and would use it again. Location is out of the city centre takes around 10-15mins to get in city centre. There are shops and take aways local to the hotel. All the staff where helpful and nice we interacted with.
July 2023 by TrailBlazer828582
Stayed at Future Inn recently while attending a medical appointment at Derriford Hospital super convenient only minutes away. We booked a taxi which failed to show, the reception team worked diligently trying to track down our taxi, finally contacting numerous taxi firms, if they had not we would have missed our appointment. It's the 2nd time we have stayed at The Future Inn, its a great place to stay, large comfortable rooms that are immaculate. Wonderful warm caring staff from reception to housekeeping. A real plus is the restaurant with the new Chef Sam. The Fishbone restaurant is great, we have enjoyed Sunday lunch, and wonderful dinners, delicious burgers and steaks, our waiter Ryan was fantastic, could not have given us better table service. We will be back.
July 2023 by Mr G English
Always have a comfortable stay here. I would definitely recommend it. Breakfast is hot & nice, and it also has cereal, fruit, tea, coffee, water,orange juice, and apple juice.
