March 2024 by Darren Copp
I had a brilliant experience in Plymouth thanks to Tom and Austin. They sorted everything very quickly and I will certainly be back.All in all it was a fantastic service. Thank you.
March 2024 by Iraj Attygalle
I recently had the pleasure of purchasing a timepiece from Michael Spiers, and I couldn't be happier with my experience. From start to finish, the service was exceptional.Austin, the agent who assisted me, demonstrated an unparalleled level of professionalism and expertise. Despite initially registering my interest with modest expectations, I was pleasantly surprised to receive a prompt callback. Austin's dedication and attention to detail became evident as he guided me through the selection process.To my delight, I was allocated a truly rare timepiece I never imagined I would have the opportunity to own. Austin's knowledge and assistance were invaluable in making this purchase a reality. His personalised approach and commitment to customer satisfaction ensured that I found the perfect watch.I cannot express how pleased I am with the outcome of my purchase from Michael Spiers. The exceptional service provided by Austin has left a lasting impression on me. I wholeheartedly recommend Michael Spiers to anyone in search of a luxury timepiece and unparalleled customer service.Thank you, Michael Spiers and Austin for making this experience truly unforgettable.
March 2024 by Geoff
Excellent, friendly and professional service and advice from start to finish.
March 2024 by T K
Lovely experience at Michael Spiers, made me feel right at home and very welcoming. Excellent timekeeping too for our anniversary.Karen vision and passion for providing first class customer experience bleeds throughoutWill definitely be backThanks Karen.
March 2024 by Marc Waddington
I picked up my Datejust 41 from Michael Spiers last week.As I don?t live in the area, I had a phone call with Austin, and he was absolutely brilliant from start to finish.I made the trip from Southampton to Plymouth to collect my watch and meet Austin in person.I was so impressed with the service, we had a great chat, and although this was my first purchase with Michael Spiers, Austin made me feel I had been shopping there for some time.Look forward to making the trip again.
February 2024 by Ros Crout
Despite the long delay for my Rolex the service from Tom was courteous and efficient . I am very pleased with my new watch
February 2024 by Adam Saunders
The service was excellent and couldn?t have been any more accommodating. Very happy with everything from the Plymouth team. I look forward to the next visit!
February 2024 by Mark Russell
From registering my initial interest through to making a purchase the service was excellent, I was made to feel welcome and was given full attention. Raluca had a great knowledge of the product and was very informative both when enquiring as well as at purchase answering any questions I had. A great experience from start to finish in Plymouth?s most prestigious jewellery and watch store in which I will undoubtedly be returning to.
February 2024 by Christopher Bennett
i found Austin Walker at Michael Spiers and his team extremely helpful and kind in providing me with my watch. The service I received was exemplary. Mrs K Dove
February 2024 by J Dudley
I visited Plymouth last year and while walking around the town centre I visited Michael Spiers Jewellers to take a look at Rolex.I have to say I was given a very warm welcome by Nikki who spent over an hour and a half chatting to me and my daughter. After discussing the various options I placed a note of interest on a watch. I received a call from Michael Spiers last month to say my watch had arrived and to discuss as to when I would be able to come to view.Two weeks later after a long drive in horrible weather I was greeted by Austin and looked after by Karen who again were both extremely welcoming.I left with my new watch which I am delighted with having enjoyed a fantastic buying experience.I would absolutely recommend a visit to Michael Spiers in Plymouth.Many thanks to Nikki, Karen and Austin for all your assistance on the purchase of my new watch.
February 2024 by Go Beyond Mobile Gaming
Just picked up a new Tissot PRX 40mm while waiting for 'the call'. Arrived by post this morning and its amazing. The personalised card inside was a nice touch. Brad
January 2024 by Ben
It has been a pleasure, made you feel extremely welcoming. I provided spec request details, extremely lucky to have had the call recently. I will be following further business in the future. James you was amazing, Austin excellent presence. Thank you guys
January 2024 by Callum Page
Very friendly and helpful staff, always welcoming and do their very best to help with any request
January 2024 by Stephen James
Excellent experience, from the 1st contact with Austin, the Rolex manager, through to confirmation that the watch was in the shop and then to the purchase with help and advice from Raluca. Her customer approach, persona and warmth is impeccable, makes you feel special and is, I have no doubt, an invaluable member of a very good team.
January 2024 by Nick Holland
I was offered a Rolex OP from Tom at Michael Spiers, which I was very excited about and confirmed my acceptance.As I don?t live near Tom agreed I could back transfer to purchase and collect after Christmas.I booked in and collected the watch shortly after, Tom assisted me during the visit.I have to say Tom was amazing! He was friendly and approachable and made the visit seamlessly effortless. He ensured my watch was sized correctly and then helped me update my list of future watches.Absolutely love purchasing from Michael Spiers such a friendly and warm environment and the staff make the experience brilliantly.
