October 2023 by A J
Consistently late deliveries. Wrong tracking codes. Staff sometimes will put effort in to go get your parcels if it's been 5 days since they were supposed to deliver them....but most of the time they will just say 'it will be delivered today' and then it isn't seen for a week and a half.
October 2023 by Courtney Beere
The person working behind the glass wells really friendly and helpful.
October 2023 by Rose Greet
Can you tell me y I am only receiveing mail once a week I have missed appointments because of this pl5 2tg
September 2023 by mandy wilson
Disgraceful! We have had no mail in our street for a week now, waiting on hospital letters, birthday cards, and parcels. Pl51pa. Contacting head office now.
September 2023 by Tom
Unable to deliver on time ever, frequently ignore delivery requests, if you have this place as your delivery office it's bad news I'm afraid.
August 2023 by Leanne Weaving
Never open! Don't know how full time workers are supposed to be able to collect parcels between 8am and 10am. Its appalling. I absolutely do not support you in a pay rise!
July 2023 by Jose Daniels
Useless! I never receive my parcels. They're at the delivery office, but you never deliver them! And these are next day deliveries and I can see it's at your delivery office. Does anyone work there? Or when you do eventually deliver it, it's to someone else's house. Worst delivery office in Plymouth. We pay for your service, you aren't doing us a favour. So whatever internal issues you have, get it together, the customers should never be the affected party.
July 2023 by Andy Coyle
Absolute jokers. I have a note through my door without any meaningful information on it about my package only that they will try again. Turns out they haven?t tried again and I can?t change the delivery as there is not tracking information. Oh and to top it off they?re only open 2 hours a day but I?ll just spend a few hours queuing on Saturday morning as I?ve got nothing else I want to do with my precious weekends.
July 2023 by tammy stafford
They never answer the phone and my parcel which they said would come today has not arrived.
May 2023 by William Cogley
Next day delivery dosent mean in 3 days time.....
April 2023 by Robert Whyte
Asked for redelivery said out for del for 2 days in the end went down to find it still on shelf. Look up times of opening I forgot to look and it was closed
March 2023 by Nicola
Poor opening times especially Saturdays not everyone can get to pick there arcel up between the times shown need more staff to deal with your busy times
March 2023 by John Dillingham
Open 2 hours on a Monday, total joke. And they want a pay rise ! The end of Royal Mail is no to far away.
March 2023 by Alex
Useless how hard is it to post mail to the right house! Maybe do your job properly instead of striking for more money!
March 2023 by Stephen Clark
The staff were friendly and helpful. The waiting area is small, so not many people can wait inside and avoid the bad weather.
