March 2024 by John Morton
The place was cold ,I feel sorry for the stafffwho didn?t have enough heat to keep warmPlease look into it
March 2024 by Emma Miller
Great service from the staff.
February 2024 by Beverley Cowell
The staff are generally helpful, but rushed off their feet. Almost impossible to get through on the phone because no-one has time to answer! Cutting the Saturday opening is very inconvenient. Have raised low staffing and reduced hours with head office but they don't care - can't blame the staff, they are doing the best they can.
February 2024 by Sophie Harris
Disgusting service from this pharmacy. Printed the wrong date on my 3 year olds medication and told me it was a "glitch" and that they could peel the label off and stick another one on. Even though the use by date was today. No apology for their mistake and had a complete attitude over it. You'd think within a position around medication they would take it more seriously and apologise for a big mistake THEY made on a child's medication. Disgusting
February 2024 by dean tregunna
Lovely staff Jo very helpful, pharmasists helpfulLovely chemist
February 2024 by Rachael Harris
No really understanding why when I visited this store, the Computer system couldn't be checked as to see whether an item could be ordered or not. Yes a prescription was available but why would I leave it if u couldnt get my item. Assistant was unhelpful
January 2024 by exotic pump
Only try to call,To see if prescription ready,After being told by docs,They do have it.(After 10 days of waiting), ( And no text,To say ready)They don't answer the phone, No matter how many times you call .On a rare occasion, You might get lucky..!YOU might say pop in,But why join a queue, And make it longer,(And hack more people of)When a simple question on the phone,Takes seconds.Yes or no..,If not can you sort please. My rare occasions(When they answered), They have..
July 2023 by Jilly
If I could give zero I would. I went in on the rare occasion that it?s open to buy something. I asked a member of staff if I could buy said item only to be told they were too busy doing prescriptions to serve me. I was waiting nearly 20 minutes, and they served 2 people needing prescriptions. If you are a busy business, at least let customers know rather than totally ignoring and then being rude.I won?t use again.
March 2023 by jeffrey ng
From working at this store for 2 weeks as a pharmacist, I can tell all the staff try their hardest to serve all their patients with respect. Although sometimes there will be a queue, all the customers are often quickly served.
January 2023 by Kelly Pudner
If I had the opportunity to give 0 stars, I would.The chemist is awful, my relative has a monthly prescription and every single time they either have medication missing, they state it's been issued (which is not true) or they tell you to come back later and when you arrive, they still haven't made it up.As someone suffering with a heart condition, it's awful that they cause more upset and anxiety because it's an absolutely gamble on whether or not you will get medication that day. The worst incident was being without medication for 2 weeks as they don't know how to communicate properly.I had been hopeful, that after a major shake up they would have improved, but they are still seriously dropping a ball. It really is unacceptable that my relative now has to collect and check their medication in the actual store so they don't get accused of lying about not having their medication so frequently.Unfortunately, from what I have seen across the city, a lot of chemists are in a similar position.
January 2023 by Heather Jones
Says it's open from 0830 to 2000 hours. Went to pick up a prescription for medicine I desperately need only for them to be closed! Sorry but this is not good enough, playing devil's advocate with people's lives is not on. With Christmas being a week away, I guess this company also does not want people's custom either. I will never use this company again. Even their online service is pathetic. Time this shambles of a company is either closed down or bought over by someone who actually cares for people's welfare and wellbeing. Utter disgrace.
January 2023 by Marta Labenska
Not sure how long the lunch last for people who work here but it is definitely over an hour. Useless note left not specifying what time theyeopen. So unprofessional...avoid as much as you can.
December 2022 by Kelvin Carey
Shocking. After a 6pm emergency appointment my wife prescription was sent to this pharmacy. Message said CLOSED 3:30 ring 111It's 2022 and communication has never been easier.Our doctors sent the prescription to well because it was open till 8pm!We were one of many. ?
November 2022 by Natalie Coffin
Shocking service and rude staff. Had to make two trips today to collect medication, first visit waited over 30 minutes, second visit took over an hour only to be told the medication was out of stock until tomorrow.No separate queue for customers purchasing items in-store.
November 2022 by Paul Mint
Avoid having your emergency prescription sent to this pharmacy. You will find yourself standing in the most ridiculously slow queue,Saturday morning 17 people in the queue and it's just not bloody moving, slower than a snail having a picnic.Seriously avoid if you have a short temper.