February 2024 by Jo Anning
sidmouth boots is the slowest and worst service iv had, in fact both times iv tried to buy things iv ended up walking out and going elsewhere as customer service is non existent. other boots has a pharmacist line and a line to buy the shop items so your not waiting in a stupidly long line for a single item or 2 from the shop. i went there this morning for one simple item, the lady was serving on the normal till ( not prescription end) so i went to pay for 1 box off tablets to be snapped at ? join the queue for pharmacy ? i thought why i dont want anything from there. so i did join the 1 person waiting!! and it took so long that i walked out. there was 3 other staff members behind the tills ( albeit sorting prescriptions , for NON waiting customers) but customers in the shop should come first, there was obviously a problem with the ladies order in front of me as it was taking forever so are staff not trained to jump on the till?? get the customers served?? i ended up putting on the counter and walking out.disgusting service and wont go in there again.
January 2024 by Pat Hellier
Very helpful
November 2023 by emily coates
Terrible service . Stood and waited at the checkout with a crying baby but just totally ignored . All I needed was testing gel . At least acknowledge customers
October 2023 by Muhamad Abdwla
I would recommend them highly they staff been amazing and so helpful thanks Jess
October 2023 by crazy emraled
Fantastic job.. Will 100 % recommend and will keep going back ?????
September 2023 by Shaun O'connor
Not sure why this store gets bad reviews. They had what i wanted. someone asked if I needed help and pointed me in the right direction. 3 other places hadn't got the item. The 2 members of staff I had interaction with were very friendly and made my nephew laugh. Great experience.
August 2023 by Elizabeth Ball
Always busy but very helpful staff
August 2023 by Simon Smith
The staff do not seem to know what they are doing at this pharmacy and are a bit snappy and quite rude when dealing with customers. The queues are long and slow to move. I was told I had to allow at least 48 hours for them to fill a script, the fact it had been a week and my 1 inhaler still wasn?t ready for me to collect seemed to go above their heads. For a large business, this Boots store is very archaic and should be avoided.
August 2023 by Gill Maddock
Always very helpful throughout the store.
July 2023 by Portia
Wish I could give 0 stars, came in to look at treatments for a health issue that I'm experiencing and had one of the staff accuse me of shoplifting, in her words "because you've been In here before and left without buying anything". Last time I checked there's nothing wrong with coming into a shop to have a look around and not buy anything. Obviously I'm offended, as I've done nothing wrong and have never stolen anything but more so I'm disgusted at the fact this is the way staff are treating customers that are just coming into the pharmacy looking for treatments for their health problems. Especially with absolutely no proof whatsoever, just an inaccurate assumption by a judgemental and rude employee.
July 2023 by Brian M
Worst chemist ever don't use them
June 2023 by Jaki
Didn't find what I was looking for and received the usual response to the empty shelf. "If it's not there we haven't got it." Well how do I know the shelf isn't about to be restocked. Then I had to wait to pay at the front tills whilst 2 members of staff were finishing their chat. With this I don't think I'll be using Boots at Sidmouth anytime soon.
June 2023 by SuzieH1000
Only a small boots, therefore limited stock and variety. Miserable staff.
June 2023 by Ian Hanson (Teamkenny)
It's Boots what else do you need to know?
April 2023 by Russell Ellis
It's boots, nothing changes
