November 2023 by P White
I've been using this garage for around 12 years now, where the service has always been good. Now, there seems to be a complete collapse in customer service, safety and common sense. I'm scared of dogs and they now have a large dog running round off the lead in reception. I felt very uncomfortable and had to back round a table to block its approach. Also, do not expect customers to go and collect their vehicles in working spaces which are potentially not safe. They should be delivered back to a collection point.
November 2023 by Chris Barratt
Very helpful. Down in Sidmouth visiting my father in law and discovered a screw in one of our tyres. As it happened it was only a tack so no harm done however the service was impeccable; thank you.
October 2023 by Andrew Lees
So the gentleman who normally runs the shop was away today and it showed! Popped in for two front tyres during my lunch hour. Nothing was was said to me about how long it would take or that they are busy, nothing! So after my lunch hour was up and nobody had spoken to me I had to ask if it would be much longer? Not long now was the reply.After a two hour wait it was ready!! So having eaten no lunch, lost an hours pay there was not even an apology! Absolutely disgraceful. The business is clearly not run as it used to be which is sad to experience. So after 15 years of loyal support, myself, my family and friends will now be taking our business elsewhere!Two hours for two tyres! Unacceptable.
October 2023 by Joan Wheal
Had a nail in my tyre whilst here on holiday. On recommendation of very good AA guy phoned this garage. They said to come straight in. We got coffee while they repaired the tyre, all in under an hour. Absolutely fantastic. would use
September 2023 by judith haswell
Excellent customer service and price. Took my car for an MoT & service, the mechanic quickly found a crack in a wheel and rang me. They organised the repair with a specialist and I picked the car up the following day.
September 2023 by Rat Riches
Had tyre blowout on M5 on a Sunday, & was due to be driving people about rest of the week. Found Sidmouth Tyres & Exhausts online, booked my slot that night (which also gave me the reassurance my tyre was in stock). From booking to dropoff & collection, everything was done in a friendly, professional, simple & speedy manner, with lots of communication & updates. Exactly what you need when life throws a spanner (or something sharp!) Busy place, obviously well-regarded & used locally- wish I lived closer! Many thanks, highly recommend.
September 2023 by Steve Harman
Possibly the best garage experience we've ever had. Seems a bit of an odd thing to say, but the work was excellent, great price and even the children were entertained by staff with cakes!Whilst I can't say if the cakes are always available I'm happy to recommend everything about this place. Even the office dog.Thanks to everyone. :-)Service: Tires
September 2023 by Paul Tock
We had the most outstanding service this morning from Sidmouth Tyres and Exhausts. Our car battery failed completely over the weekend leaving us stranded at our hotel. A phone call first thing on Monday morning just before opening time produced the most remarkable results, all within a couple of hours.Lee took hold of the situation, sourced the correct specialised start/stop battery, kept us fully informed and immediately deployed an excellent team (Andy + ANO) to rescue us and fit the new battery, including coding it to the car. I don?t think I recall ever having experienced anything as efficient before. Everything they promised they delivered on in record time. Thank you.
August 2023 by Steve Shale
I've never experienced such brilliant customer service from a tyre fitting/repairing business, as I did today when at Sidmouth Tyres. Everyone was super friendly and efficient in getting my tyre repaired. A breath of fresh air, in my experience, for this type of company.
August 2023 by fergus holmes
I felt very well looked after, everyone there is friendly and helpful,, they made me laugh ?.,they fixed my car. Made it safe to drive...I enjoyed a nice cuppa in their comfortable waiting lounge,.....I'm happy ?I will,. recommend their business to my friends....
August 2023 by Gill Smith
Had a sudden puncture (nail) while away from home. We were recommended to go here and were not disappointed. We were very well looked after - tyre sorted, and the dog and us were given refreshments while we waited. A lovely friendly atmosphere too. What more could you ask?
August 2023 by Steve Smith
Sorted our puncture out quickly without an appointment. Very friendly. Very good price.Service: Tires
July 2023 by AA JB
Fantastic staff, really friendly and very helpful. Sat in the office with the dog and offered a coffee straight away.Service: Tires
July 2023 by Lee Hutton
Lee is a great chap....had some good conversations with him this afternoon as he organised the chaos around him!Great service, I will definitely be bringing my other vehicles here....Service: Tires
July 2023 by somethingabout nothing
My car had failed its mot due to the front tyres and on the same day I was able to come here get some amazing part worn ( but basically new) Michelin tyres. Lee was fantastic and so friendly . He made me feel so welcome and put a smile on my face with his sense of humour and personality. Great value great people . Definitely will be using them again . He couldn't do more to accommodate us on the same day and get us tyres in our price range . 5 stars from me !
