February 2023 by Fari Farjad
Excellent customer care and friendly environment.
December 2021 by Barry Foster
Excellent service. My first eye test in over twenty years and my visit was made extremely easy by the excellent staff. The shop was clean and covid measures in place. Highly recommended.
November 2021 by Pete Baker
The appointment felt rushed and different options for glasses, tints etc were not explained. The staff were different from my last visit and the experience was totally opposite. The previous visit had felt personal with excellent customer service but not this time.
October 2021 by Kirsty Starck
Really great service at the Tavistock branch from Jodie and poppy. Having previously raised concerns about my sight from another opticians I was actually finally listened to and can finally see! I was made to feel very welcome from the moment I set foot in the door and the staff went above and beyond to assist me, including making my twins laugh so that I could focus on my appointment and choosing my glasses. Both very helpful and friendly and nothing was too much trouble.
October 2021 by Sonia Nadin
The staff were very kind, caring and supportive during my visit. Taking time to ensure I understood by explaining everything.Wouldn't go anywhere else and always recommend.
October 2021 by Richard Street
I have not been to an optician since I was at school,(over 20 years ago :(.).Jodie and poppy at your Tavistock store were most welcoming and friendly and made the whole experience a real delight.
September 2021 by Rosemary Rea
I had an annual check up at Vision Express, Tavistock , recently and was very impressed with the whole experience. I had my eyes photographed and then tested for glaucoma. Then my sight was assessed by Jodie who was very efficient and friendly - so good in fact that I felt compelled to tell her she was very good at her job!. I am in my 70s, have had cataracts removed some years ago and have some macular degeneration in one eye. I was reassured that nothing much had changed since last year with just a small adjustment to my reading prescription. At my age that's as good as it gets!. .
September 2021 by Richard Raymont
This is the first time I've used Vision Express. I'm almost ashamed to admit that I have for many years supported a couple of their rival opticians in Tavy.I've taken the time to write this comprehensive review because I am truly impressed by the Vision Express experience.Their Tavy branch has a 'family run' atmosphere; so refreshing. There was no cattle market-like cacophony. The girls were so professional, so engaging and, thanks to sensible appointment management, under no time pressures.The service was exceptional! Furthermore, the state of the art technology employed is simply mind blowing.The choice of frames was almost overwhelming. This, without doubt, is the least expensive pair of specs I've ever had!I trust my memory serves me well; a big thank-you to Jacquie, Caroline and Optometrist Jodie.I am a convert. I'll be back.I now realise... 'I should have gone to Vision Express'.Richard
September 2021 by Elizabeth Lenton
Lovely helpful staff. Go further than most places to ensure the customer is satisfied. I have been coming to Vision Express for a few years and they get better and better!
August 2021 by Sam
Was seen promptly and courteously at my appointment time. Very pleased with the examination and help choosing spectacles. It remains to be seen how well they will work as I now have to wait a few weeks to receive them but the service so far has been excellent.
July 2021 by Madron Girl
Very professional team. A little awkward for eye tests and wearing a mask at the same time, but all in all, very happy with the service and safety measures bestowed by the staff. They even altered a pair of glasses to fit properly that another optician refused to fit, due to the fact that they were bought elsewhere!
July 2021 by TOMHAS RAYMENT
Going opticians , can be a hassle & stressful at the best of times. During global pandemic I had no idea what to expect. But it was really pleasant experience. The staff were incredibly helpful very professional. PPE social distancing felt really comfortable and safe. Thank you.
March 2018 by Helen Gillies
Really great service here, highly recommend
