February 2024 by Keiran Chmiel
Took 2 hubs in to have new wheel bearings and ball joints. The 1 hub when fitted they managed to bend the ears that the caliper bolts to so when fitted it damaged the brand new disc and couldn't be driven. The wheel bearing as seen In picture 1 was also damaged as pressure had been applied to the abs ring which should have been taught at the very basics of mechanics not to do.The second picture is of the drivers hub where again, the abs ring has had pressure applied and damaged the ring causing both wheel bearings and hub to be loose. We had to order a new hub and bearing, bought a new flange and ball joint as we wanted all new. After allowing them to rectify their mistake(which we shouldn't have done) they proceeded to damage yet again the wheel bearing causing the bearing and flange to be loose by applying pressure to the abs ring, not only that but I was the one that had to point out it was loose instead of them checking their work. At this point it's when I removed the hub off the drivers side as I didn't trust their work to inspect the drivers wheel bearing, good job I did as I had found not only a damaged wheel bearing because of pressure applied in the wrong way but they had put the bearing in the wrong way...unbelievable.We then had to buy another 2 wheel bearings and get another garage to fix what they are not capable of. A price of £75 at the beginning of the week turned into £385 for parts and labour for another garage to fix...they offered £150 for the hub, 1 bearing and their own labour charge...no offer of refunding the damaged discs, or the 2 wheel bearings they damaged totalling 3!!!!!!!! I also watched how he was pressing the bearing in the last time I was there and they was NOT using the correct spacers. Have no idea why other people haven't had problems here...literally the worst garage I've ever dealt with...and further to insult, I was told when when I took my parts down there that they done me a 'favour' by doing the job, what? I booked the second time because we had issues the first time around, the second just like the first was a booked appointment and a job paid for...safe to say the mechanics wing it and don't really know what they are doing. Disgusting customer service and would never ever recommend!!! We even have a garage report from the garage who fixed their mistakes about damaged bearings and one fitted the wrong way round...Still don't want to reimburse so we are going the legal route for parts labour and loss of earnings as we are a small business.
January 2024 by Nigel D
Great experience, I was pretty sure a front wheel bearing on my Audi Q7 had gone after hitting a pothole, the garage couldn?t replicate the noise so suggested leaving it when other garages would have said it must be done. I had both front bearings replaced anyway for piece of mind and the noise has gone
January 2024 by rincewind macgyver
Verry helpfull team
December 2023 by Stuart Withyman
This guy was a star... Fixed my van side door very professionally.. we need more talented guys like this guy....
October 2023 by Jez Plested
Fantastic service at short notice. Had a brake issue and due to travel home the following day, they managed to fit me in and fit new discs and pads within two hours and all at a good price. Many thanks.
August 2023 by Alex Iacob
Everything was great,customer service 10/10 and great job on the car. Would definitely recommend ?
August 2023 by Sian Davenport
I never write reviews but felt I had to share how absolutely amazing this garage is. Lynda and the team went above and beyond to get me back on the road for the weekend after a failed MOT due to a breaks problem. They are total superstars and I am so grateful. I would highly recommend this family run garage. Thank you so much.
July 2023 by Tony Charlton
Been here twice as it is much cheaper than a dealer. No complaints about personal service or the service to the car. Recommended.
July 2023 by Lewis Wotton
First class service and extremely helpful! Would highly recommend to anyone in the Tiverton area
June 2023 by Luke Tichart
I don?t often write reviews but the service and honesty of this garage was exemplary. We were down from London on holiday and our one front brakes locked up, so I contacted them to fix the problem. They booked us in and when I arrived they ordered the parts straight away so that we wouldn?t be without our car the next day. After inspecting the car they said they didn?t need the parts or any work. I wish all my garage experiences were this good.Service: Auto maintenance
June 2023 by Carl Spiers
Fantastic service! We had to callout the RAC with a brake issue, who insisted on escorting us to a garage to get it looked at. Every garage we tried (under pressure with the RAC man waiting) said they were too busy!Hardacres said they were busy but would accept the car in but couldn't promise when they would look at it.They looked at it the following morning and found no faults, and charged us nothing!Amazing service, will be going back ???Service: Brakes
June 2023 by Zoe
Would not recommend! Asked if they could fit my car in to be checked over as was having issues, they informed me they could and as the day went on they called me at 430pm to say that they can no longer check my car over. As I need my car for work this really isn?t the best service. Would have rather them inform me they are busy and are unable to than to waste my time.Service: Transmission
May 2023 by Frederick Cornwell
First time I have used this garage. Everybody was very friendly and helpful. Work on my car was all explained to me and their costs are reasonable. They even provided a lift from my home to their garage to collect my car. Will certainly be using them again.Services: Auto body & trim repair
March 2023 by Georgina Miller
Great garage. Friendly and attentive staff . Would recommend.Edit: popped in a few days later for a minor (unrelated) issue with the car and they looked at it and sorted it there and then. Great service.
December 2022 by Megan Carroll
So friendly and helpful, fit me in for an MOT in the week leading up to Christmas, wouldn?t go anywhere else now!
