For the last 12 months I've noticed that they literally never pick up the phone and just disconnect the call after about 45 seconds. I mean I have been calling all day whilst at work to see if they have a medication in stock. I've called for hours at a time over and over previously on several occasions. When wanting to... read full comment
September 2023
Unprofessional personnel! I have used their service for a year and is enough for me. On every single visit, they lost my medicines, they could not find my details and prescription. Jesus, please employ someone with better competencies!
August 2023
Staff try their best, but it's clearly under-resourced, usually have to wait quite a while to get served. Processes seem very manual - rummaging through drawers of prescriptions to find mine. Situated in a busy part of the store, with lots of people constantly walking past, which makes it difficult to queue, you often have... read full comment