September 2023 by MC
They really need to bring back the fitting room, I would understand if there was not room, but it is there! It was closed because of Covid, however never opened it again. It really puts people off from buying as also the refund policy is only for 2 weeks. This is a shame, otherwise a nice charity shop.
August 2023 by Xamapola
They really need to bring back the fitting room, I would understand if there was not room, but it is there! It was closed because of Covid, however never opened it again. It really puts people off from buying as also the refund policy is only for 2 weeks. This is a shame, otherwise a nice charity shop.
August 2022 by Sue Murgatroyd
No fitting room so they have a refund policy, 14 days and that?s a problem when they are often closed. I went to return an item that was too large they were closed for 5 days that week, went again the next week closed again, the following week I was out of the country on holiday so no refund for me. What totally appalling retail policy, staff are most disagreeable and unhelpful. Do not buy if you can?t try on.???
January 2022 by Louie Phillips
Awful shop.Rude and dismissive staff. Overfilled so it?s difficult to move and the prices are inflated beyond belief.Plenty of other friendlier and more well organised charity shops in Westbourne instead of this one.
December 2021 by FISH4JUNK
chaos and manager not the most friendly in the world.prices are crazy for some items.the shop was rammed with stock and total over load and messysorry
April 2021 by KaraP-6
Visited today, 12th.witj 3 sacks of clothes, books & toys (no underwear), for young, fair lady behind till to instantly bark at me "have you made an appointment?!. I was shocked and replied no, that I hadn't and she snapped back" well we don't take certain things now". I looked around, my first trip out since lockdown, bemused I said" well it's only clothes & things you have all around "us", she scowled at me, and in near tears I left & said "well if you don't want them, you will have to throw them out". HOW exactly is this staff member either customer friendly OR save the planet friendly?! Shame on Barbados- BTW I took my remaining 3 x other big bags to a shop around the cirner and they were ALL smiles & welcoming. Will NEVER donate to your run charity again!! Shame on you.
September 2018 by Dynastone
Friendly Staff and lovely shop, however, they are very low on stock.