February 2024 by Peter Calladine
I had the best bacon and cheese puff I've had for years. I can't comment on anything else, but I shall certainly be back.
February 2024 by Fern Baker
I bought a 30p loaf, a great bargain. It smelled lovely the whole walk home and tastes delicious. It is very fresh and soft. I was served by a lovely lady who was very friendly with great customer service skills. I will definitely be going back.
February 2024 by Mr Alan
Unfortunately I don't have a picture to share, however I have been coming to bennetts for a long time, I used to go to the one in poole bus station but that has gone now. So I popped into wintons branch I've been here a few times and I've noticed the quality of goods has fallen, I brought a sausage roll as they are normally nice, bit this one was of poor quality, not hot and covered in grease. I took a bite and the pastry was chewy, no flavour and not enjoyable.I know the company is closing down at some point and it shows because its gone down hill in my eyes. It's a shame because this use to be the best bakery arround
December 2023 by Anthony Whale
Wanted to buy a 30p loaf from the window and asked if she could cut it for me... Not for 30p said the lady, fine, I get it, so I offered to pay her £1if she'd cut it for me but all she said was "nope"! For goodness sake, when is this rude lady going to retire!!!!!
October 2023 by Rose-Ellen Toon
Stale pastry and bad service
September 2023 by Philip Legg
I've been to this bakery many times. They have good food and some great offers later in the day. The reason for the one star review is one particular member of staff. She's always there and she's always equally rude. Every time. I find it incredible that this member of staff would want to work in the service industry. I've read many other reviews all complaining about the same member of staff. Very surprised that Bennett's don't do something about it.
September 2023 by Philip L
I've been to this bakery many times. They have good food and some great offers later in the day. The reason for the one star review is one particular member of staff. She's always there and she's always equally rude. Every time. I find it incredible that this member of staff would want to work in the service industry. I've read many other reviews all complaining about the same member of staff. Very surprised that Bennett's don't do something about it.
August 2023 by Carla Allen
I happened to walk by and caught sight of Lardy cake, Chelsea buns and proper Bread Pudding, amongst other cakes and savouries!! You hardly ever see good traditional cakes any more, so it's a delight to find a bakery selling them instead of the usual variety found everywhere else. Try these, and delight in the fact you are tasting our culinary heritage. Worth the slightly extra price for food that's not been churned out by a factory line. I've returned three times now and the quality is consistently good.
May 2023 by Mengyu Yin
Today was my first time stepping into this shop and would be the last. This lady behind the counter with short grey hair was very rude, I was asking the location of the apple cake then she told me where to look , after I've decided no to take it and she pulled a face on me and rolled her eyes with one arm lifted. Both me and my wife have noticed her behavior immediately, her rudeness has made me felt very uncomfortable. Very disappointed with her unprofessional behaviour, shouldn't be working in the public.
May 2023 by GOSARI DIY
Absolutely disgusting service manner. I am never going into this place ever again! Thank you there is a Greggs right next door to this place.
May 2023 by Steve S
I had a disappointing experience at the shop today. Despite being a paying customer, I was met with rudeness and unprofessional behavior from the elderly lady who assisted me. She rolled her eyes and roughly packaged my order, tossing it onto the counter.While I understand that everyone has their own circumstances, it was still disappointing to be treated in such a manner. I felt that the elderly lady's behavior was unacceptable, and it left a negative impression on my visit to the shop.DISGUSTING AND EMBARRASSING BEHAVIOUR!
March 2023 by Shirley Brookes
Went in today and spoken to so rudely by the older lady with short grey hair that I told her to forget it customer service is awful was going to spend money in there but after that went up the road Greg?sThink she needs to work in a mortuary where she can be as rude as she likes and no one will care
March 2023 by Niki Bartoszewska
Bought a pasty for lunch and a 'chocolate' truffle. The pasty was possibly the worst I have ever had! The lady microwaved it (without asking if I wanted it warm) but not for long enough to actually heat the pasty. The result was chewy, gluey pastry with cold gristly mince inside along with giant chunks of watery (cold) swede. I ended up throwing it away as it was inedible. I tried the chocolate truffle but the coating and 'chocolate' curls were definitely not chocolate but rather some very cheap imitation which did not taste pleasant, the actual truffle mixture was pleasant so a shame it was let down by such a cheap and nasty coating. Would not return.
November 2022 by Karim Hyatt
Really yummy bread and sourdough. Mmmmm. Have some nice buns. Super-friendly even when I was rude and had to answer an urgent phone call. Will definitely go again.
August 2022 by Yvette Davis
Disgusted. Went in at 16:40 one late afternoon this week and asked for a sausage roll (I had skipped lunch!). The woman behind the counter was sweeping the floor. She put the broom down and used her fingers to pick a sausage roll up and put it in the bag. I actually regret not reacting with alarm!! but rather, I calmly said :"I have to say this, you are sweeping the floor and have just used your fingers, shouldn't you be using the tongues?".She pulled a face, plonked the bag down on the counter and walked towards the back of the store and picked up some tongues. I said "well if you are going to pull a face..." to which she replied "I have never pulled a face to a customer......". Funny how other reviews here say that the facial attitude was poor.What she should have done was apologise, profusely and say it was a lapse and used the tongues and then at least shown some level of customer service. Would a smile have been too much to ask!!! She then said "do you want it heating in the microwave" and as she still had a face on her, I said "do you know what, I'll leave it".... as I walked out, another elderly lady appeared from the back of the store. There were two other customers in so I said "you shouldn't need telling that, working with food".Mum used to buy cakes and bread in there but I have told her to boycott the shop and we will find a local bakery where food hygiene matters!
