December 2023 by James Roper
Friendly team. Good selection of games. Got a great price for my old phone.
November 2023 by Sharon Abbott
Great service very friendly and helpful
November 2023 by Paul Robertson
Had what we needed what more can you ask for.?
November 2023 by Sylux Z
Staff was eager to help and was friendly. Ended up buying a few retro items you can?t find that easy in Germany.
October 2023 by FISH4JUNK
Great little store and super helpful guy today in store when looking at headphones ! thank you
September 2023 by Barnabas Toth
My phone had an unfortunate fault with the screen, the staff in Bournemouth branch was very polite and helpful. They checked/tested my phone and identified my purchase very quickly. I received a voucher as refund and I was able to buy another phone from them in superb condition. Excellent service! Thank you!
August 2023 by Steve George
Super friendly staffKids were happy with their exchanges
August 2023 by Karl Wicks
Sold a phone to them for £50 and watched them put a sticker on it with the price of £140 ridiculous. I know its a business but that just seems a bit extreme to me. I will say its a good place to buy games though.
August 2023 by Piotr Wilam
Cheaters. Do not buy phone there.Thanks for response Roshan, however my experience was bad and I was cheated. I asked for Iphone 8 I got Iphone SE with battery that doesn't even last for a day on standby.I will never use your services again and I encourage other people to think twice before chosing this shop. In Bournemouth there are many others places where customers can find a phone. I regret that I have chosen this place. I will never repeat that mistake. I am warning people, to save them stressful times and negative emotions.I was incompetent and I trusted the customer service assistant. Your company took advantage of my lack of research and knowledge about Apple phones, therefore I feel cheated and lost trust in your business. Unreliable, I will never trust you again.Maybe they cheated me unintentionally therefore it means people working there are not familiar with Apple cell phones, therefore incompetent to work in place with such technology. It could be lack of training, therefore incompetent business managment or franchise rules. Anyway I lost enough time editing this comment, it will show people that I am telling a truth about my experience. How naive I was to trust a people working there, naive like a kid.There are couple other examples however I have no time and will to write about all of them.First statement is clear enough to make people think twice before chosing your services.
July 2023 by Myob Myob
Friendly helpful staff
June 2023 by Pupsius Pupuliukas
Is ok and clean inside. Staff were relaxed and helpful
May 2023 by R S
Took an item in to sell, they took it happily to test. Then refused after making me wait 3hrs because they have no idea how to test it.. I could have taken it anywhere else but the 3hrs stopped that. An afternoon to scratch their heads and say no.
April 2023 by Dan Stevens (Link)
Fairly clean store, layout hasn't changed in over 10 years but that's not a bad thing.
April 2023 by Fagbola Opeyemi
Bought a laptop and tried to return it but wasn't refunded, it was not anywhere no refund policy and not on the invoice. Why will I tie £700 down till God knows when and for them to buy it back at a ridiculous price of £400. If this is not cheating, I don't know what it is. This is ridiculous, never again
March 2023 by polarccc
A nice CeX store in Bournemouth high street. I mainly came in here to sell some of my Wii games. Luckily I didnt have to wait too long for them to sorted. I got a voucher and immediately spent it on a better video game. Vouchers worked as they should. Everything was easily sort out. Definitely coming back.