Cosmetics & Beauty Supply in Bournemouth, Dorset

“I’ve had a wonderful experience shopping here! I was looking for a present for my friend’s birthday and with the help of a lovely staff called Faith I found the perfect present. As soon as I stepped inside the store she immediately offered help, showed me products and explained how to use them. She knew their products so well and she’s so lovely. I enjoyed talking to her ? I should also mention the smell inside store is calming and everyone was smiling and friendly. I’m a happy customer ?”

“Scarlett was an absolute star today ? She was so so nice, knew her stuff and did not try to oversell things to me, she sold me what was needed for a beginner skin care and told me I could always come back later for more products which I really appreciated !She knew her stuff and I had the best experience in store with her.Thank you so much Scarlett, you’re amazing !”

“Super helpful lady served my friend and I when we went into the boots Westbourne branch today! She was very friendly, welcoming and positive and gave us really good advice on cough medicine at the till. Thank you for a great shopping experience!”

“Really pleased with our experience here. The staff were very helpful and accommodating after we had been held up at another local business. The piercer was kind, warming and friendly which helped my daughter feel at ease whilst having her ears pierced for the first time. The lady was also very informative with instructions to keep it clean and safe. Highly recommend and will be my first place to go if she wants any more.”

“The lady who works on the Estée Lauder counter is so lovely. Despite being really busy she made me feel very special and really helped me in my search for the perfect wedding foundation”

“I think its terrible that they don't refund on medicines. I purchased some Nytol thursday 14th, not reading the ingredients on purchase day but then in the evening realizing that they contain lactose and unfortunately for me I am lactose tolerance. So tried to get a refund friday 15th and they would not refund me, the box was untouched un opened ?”

“Thanks for my order my house smells amazing, cannot wait to start using my bath bombs.I'm already working on my next order & thanks for your prompt response to my emails ?”

“The five stars is for the security guard who bought it to my attention I had an item that was tagged and that every shop I would visit I would beep. He kindly took the tag off for me and was super friendly. Then I went to the Nars counter and came across the most beautiful girl who was only to happy to help me find the right shade of foundation. She was actively listening, heard my cry for help and totally zoned in to help me find the right product. She then led me to the Dior counter where I was introduced to another lady who with no hesitation was happy to help. And very kindly gave me some samples. They both just oozed good energy. And I just can't imagine how hard it must be to work in Boots at Castle Point. So thank you girls!!! Most excellent customer service. And you made me feel really welcome in such a hectic environment...thank you xxx”

“Great service at the pharmacy by a quick and dedicated server . A young man who I think was called Mike. I gave my name and it was not ready, i came back and he remembered me and with a great smile and service handed the prescription with a smile. Need more of him. Thanks”

“Pop in for prescription from my GP, staff is friendly and helpful. Really good experience there and they have plenty of good supplements for pregnancy, before and after pregnancy. I burnt my arm little bit, a member of staff help me to find a cream to apply on my srm, it was very good.”

“Helen you are an absolute star - you restored my faith in human nature today. I was not aware that Boots in Moordown closed for lunch and I had driven over there to collect my mums birthday present - today being her birthday! Helen had just popped out during her lunch break but very kindly agreed to go back into store and give me my mums birthday presents. Thank you very much Helen.”