December 2023 by Leila Salaman
4 big topping mistakes, bits of meat on the veggie pizza, and badly made cinnamon rolls. They added cranberry sauce to the festive pizza when we specified not to have it. They forgot to add my gherkins or burger sauce to my cheeseburger pizza (2 of the 5 main topping on said pizza). They added peppers to my friends veggie volcano which she specified to not have AND there was ground beef on her pizza despite her being a vegetarian so she couldn?t eat 2 out of the 5 slices she ordered. The cherry on the cake (or should i say BEEF on the PIZZA) was that the cinnamon rolls were badly made and only had chocolate on 3 out of 6 of them when it should be all 6!!! We are uni students and so this was a treat for us and we were left really dissatisfied and my veggie friend was hungry. Just a waste of money. As a former dominos employee myself THIS many mistakes is ridiculous, I could let one or two go but five is too many!! I understand its busy but mistakes on both pizzas and two opportunities to notice the errors is enough to notice and remake at least one of the 5! Going to order from bournemouth dominos next time :)Vegetarian options: THEY PUT BEEF ON THE VEGETARIAN HALF OF THE PIZZA!!!
December 2023 by Polina Koretska
I ORDERED BURGER FRIES BECAUSE OF THE PICKLES. THERE IS NO PICKLES. DISSAPOINTED.
August 2023 by Michael
The pizza deals are not deals £20 for a pizza .. the place is overrated and expensive...
August 2023 by Mr Alan
Love this place, better then pizza hut by far. The one thing that makes me smile about pizza ? is...It's a round food, served in a square box and eaten as triangles ??... now thats fun lol.
July 2023 by NewLeafSev
This is the wintons dominos standard for original crust. 4th time 4th remake was done but dinner was just late and left half cold. What is even worse is that the boss was in-denial and arrogant, order from the one in lansdowne which is one of nearest.
June 2023 by keira singer
wanted chicken strippers and taking too long and being mean
June 2023 by Eddie Garforth
Good food and excellent value
May 2023 by phil jones
Absolutely horrendous customer services, ignorant, arrogant and when I walked in for my collection he was out the back faffing around and left me stood there for 10 minutes after his staff told him 3 times, this tells me he has no interest or effort whatsoever and undoubtedly the back we can't see is a mess guaranteed undoubtedly unhygienic.. I am a local and trust me its not the first time! I will never be loyal to this disastrous place ever again and it hurts me to say the least
April 2023 by Elliott Turner
Paid £40 for pizza. Nothing has turned up. Apparently delivered it to the wrong house. Over 2 hours and still nothing. So they?ve just taken my money and delivered nothing. What am I supposed to do?
February 2023 by Alice In Guiriland
Great Domino's! Exceptional customer service the other day when Chester helped me on the phone about an order online that I made by mistake and that I thought it was Domino's who delivered the wrong order to me. His customer service skills exceeded my expectations. He was very nice on the phone and he picked the side of the client when offering me a solution. His costumer service skills where brilliant. Thanks again!
December 2022 by Lewis Wilmshurst
Firstly i have to say I've been a papa johns fan for years however, I popped in to domino's (fancied a change) and ive got to say, upon watching the young lady making the pizzas I was totally captivated. It was like watching an artisan at work, each pizza she produced was simply perfect! I could tell her attention to detail was immense even with the speed she turned each dough into a pizza. I have to say im a convert just on this woman's talent alone .. I will be ordering again as is was the best pizza ive had... domino's, I hope you realise the talent you have at your hands! Simply the best pizza ive had. Thank you ?
October 2022 by Jacob
Chester, the main man in Bournemouth, always got a smile on his face when I go in and recognises me instantly, his service and attitude is always spot on! He makes sure the food quality is on point and never have an issue with this branch. What an absolute legend?
October 2022 by Elizabelle La
Could give them 0 stars if possible. Waited an hour for my order then called up to ask where it was then got told it hadn?t been made so it would be another hour to hour and a half and got put on hold for 10 mins. Probably should?ve read the reviews for this branch before ordering. Trust me don?t do it to yourself ?
October 2022 by Harry Lawson
Never had any issues with this domino's
May 2022 by Matilda Shepherd
I am utterly disappointed with my customer service from Winton Dominos this evening. A group and I ordered from your website at 8:15pm, totalling in £158.60. We still hadn't received our order at 9:30pm. Hence, we called the branch. The staff's advice - they 'weren't sure' what was going on and there was a 'processing issue' and to 'call customer service'. Customer service informed us that 'the order was put on hold' and they would have to 'manually process it'. Customer service confirmed there was no payment fault as they could see the money had been paid. We waited a total of 3 hours.From my experience, this level of customer service is not acceptable. The fact that the group and I have paid a considerable amount to your company. I would expect some sort of clarity, sincerity and apology for the inconvenience. It's just not good enough considering the brand establishment and your slogan is 'We Got This'. Tonight's experience with your brand does not reinforce this.
