January 2024 by Carl Mcloughlin
As drive throughs go,
December 2023 by Paul Wrigh
Ordered online today. Big cheesy with bacon .was tasty.chips stone cold.Coffee.almost cold.dissapointing..not sure will order again.Took an hour for delivery.
September 2023 by David Mc
There is not enough sitting room. The service is extremely slow. The ONLY reason I would ever eat there is if you fancy something hot (well, midly warm) to eat after shopping in Asda.
August 2023 by SJ Gooderham
Normally have a good experience with this McDonald?s but have had two bad experiences recently. I?m not sure if there is new staff or staff shortages etc but something has definitely changed! First of all I ordered a mcchicken sandwich meal and I received a mcchicken sandwich but with a mccrispy patty inside? Never happened before was really weird. Secondly we ordered a relatively large order and the fries were soggy and tasted old and the nuggets were also soft and tough like they had been out for a long time! Also milkshake was warm and watery ? and cup was only half full. Like I said we?ve never had issues before so not sure what?s changed ????
August 2023 by 654nickd
Probably one of the worst McDonalds ever been too. Always serve short on size of fries despite people complaining all the time
August 2023 by Manoj Rajappan Nair
Horrible experience. Not once but twice. Once with takeaway 1 item was missing and yestrday with Uber eats delivery 2 items were missing. And when I call the Mc Donalds castle point manager, its feels like he don't care. That kind of attitude.
August 2023 by MAGG13 MAGP13
Nice fresh hot food even though it was extremely busy the staff where amazing .
July 2023 by Manoj R
Horrible experience. Not once but twice. Once with takeaway 1 item was missing and yestrday with Uber eats delivery 2 items were missing. And when I call the Mc Donalds castle point manager, its feels like he don't care. That kind of attitude.
July 2023 by Christine Friery
If you want fast food it okay
June 2023 by leah m
Ordered a chicken Caesar wrap which tasted and smelt like nail glue! Made me feel absolutely terrible and throw up on the bus home. Don?t recommend.
June 2023 by TheMightyImp2 ?TheMightyImp2?
Listed as a drive through (which it isn't) this McDonald's is an afterthought in an Asda. Weirdest dining area I've ever seen. You'd think you were where the tills used it be.Staff pretty hopeless, but the guy cleaning the tables was polite.
June 2023 by Adam Carr
Order arrival time kept being delayed by 5-10 mins at a time on the McDeluvery app. Ordered at 1130, initial delivery time 1200. Final est delivery time was 1304 hours. Order cancelled. AVOID. Shocking service.
June 2023 by wayne creech
Food is mainly always ok.. always check the bag on drive thru as normally something not in there... Other than that the shake machine is off alot but a solid 4 stars
May 2023 by russell hall
PLEASE take my advice DO NOT WASTE YOUR TIME BY GOING HERE, GO ELSWHERE!! This has to be the worst Mcd's in Britain. If you order instore you will wait at least 15 minutes for your food. At busy times you will wait at least 25 minutes for your food. The staff are completely unaware that you are there most of the time and you will be ignored, meanwhile the staff will serve 20-30 Deliveroo or just eat driver orders to every one person they serve in person, its discusting. Its very very very slow. They seem like they are only interested in serving these drivers. They turn up and get their food immediately, whilst the general public will get an order in 15-30 minutes.Unfortunately i live within 2 minutes of this mcdonalds so i know what i'm talking about as ive used this so called 'restaurant' well over 50 times(just because of convenience) its 'rank'. The food is very often greasy or cold. The service has to be the slowest ever. Be prepared for a long wait and probably be disappointed with the standard of the food when you eventually get it. I wont be using this one anymore as i have recently discovered that i can actually drive to somerford(4 miles away) and order at the drive through there, get my 'hot' food and be home again before i can go to castlepoint(600 yards away) and receive get my cold greasy food. No brainer. Castlepoint Mcdonalds has been consistently bad ever since it opened. Save yourself from the disappointment and frustration. go somewhere else. You've been warned!!
May 2023 by Len Fletcher (Lenski)
Who doesn't like McDonald's, unfortunately wherever you go the experience is the same. It's designed that way, a burger in Hong Kong tastes exactly the same as a burger in Huddersfield, it's a place where you can rely on everything being the same. Just enjoy it!
