January 2024 by Bruv Jones
Great specsavers barbie is an absolute legend very helpful great team
December 2023 by Mark Lloyd
Fast and polite staff fixed me up some new glasses very happy. Thank you Barbie for all your help I will recommend you and your store
December 2023 by Sarah Talbot
I had my eyesight check up a week ago but I had my 2 year old with me. The staff were absolutely brilliant! Very understanding, ? I have been here before 2022 and had a very good experience with staff here too, but this time I was so surprised by how understanding staff are to children being brought along, they are all so kind, helpful and nothing is too much!I need to mention a few names, Raquel who did my eye test, she was brilliant and gave my son toys from her own child's bag to occupy my son when he wouldn't settle. She was understanding and so kind to me, thank you to her ? amazing women.And secondly Raundy she was my spectacle dispenser, she was amazing kind, offering to carry my son down the stairs because he wouldn't leave my side and wanted comfort, she was patient and must have spent ages looking at glasses with me ! Thank you both, amazing women and staff ??
November 2023 by Dave Challice
I had my annual check today. I was well received, The diagnosis was completed efficiently and in a most friendly manner.
October 2023 by Dania Katerine Garcia
They close the shop at 17:50 , which is very unprofessional as there are people who only have 5 min to pop in after work and taking 10 minutes away from closing time makes it hard for customers and their also tight schedules.
September 2023 by Mia white
I would like to personally thank Alexander, she was so helpful and helped me find the perfect pair of sunglasses, Thankyou!?
September 2023 by Tina Jacobs
Barbie is amazing. Very pleasant and knows her stuff
September 2023 by Charles Carter
I?ve been going to the Specsavers on Old Christchurch Road, Bournemouth for years. I?ve always been impressed with the care and service
August 2023 by Tony Pashler
My experience was very good. Great assistance an opticians and also a very big thank you to Barbie who dealt with all my needs. She was very professional looked after me and who is very compassionate about her job I'd recommend Thank you,
August 2023 by Ibrahim Bassiouni
The directors in this place ought to be sacked. While the service is good, the Indian director is rude and unprofessional. He thinks he is doing one a favour by testing their eyes. That did not work for me so I told him where to get off. I got banned. Do I care? Nope...so this terrible review is going on Trustpilot and every social media site. I intend to get him sacked. He is illiterate.
July 2023 by Roj Agogo
Highly recommended. Fabulous helpful service from Sabrina, Cherielle and Ben. Go for it.
July 2023 by Eleanor Skinner
Myself & my partner came in today for appointments 30 minutes apart with the toddler in tow. The staff were exceptional at accommodating us and very understanding that we were balancing our appointment with childcare. We were seen promptly & efficiently and were given a great explanation of what glasses were available and what offers were running. Through work we have the ability to purchase gift vouchers of a sort (pick a perk/smart save) and it wasn?t the easiest of transactions (one for each of us) but Cher & Barbie were AMAZING. Patient, willing to sort it out with us and again very considerate of the fact we were doing a double appointment with the small one along for the right. Gold star customer service, truly cannot fault our experience today. I switched to this branch from a different provider a few years ago and honestly it?s proven to be a great decision.
July 2023 by 1paulcs
Had problems getting the right prescription and glasses were wrong
July 2023 by Rachel ?RBP? Berenson-Perkins
Barbie is a fantastic asset. She guided me to choosing the most suitable product for my needs and was friendly and professional throughout. Can't recommend her highly enough.
July 2023 by Sue Frend
Great service and customer care given by Jody, Sarbina, Jack, Iwona and Barbie. This is one of the best experience I had related to glasses 'shopping' for a very long while. I was put off for many years because of how clinical the whole process feels. This branch of Specsavers is great, I would recommended this branch to anyone. They helped me, husband and daughter from eye test through to glasses selection and selecting lens and payment. For example, The arm on my daughter's glasses has to be shorten, when Jack realised that he explained he'll ask the manager who has done it before to do it so the glasses won't be damage. Sarbina fix my prescription to what I need for work, it's perfect now. Barbie helped husband choose when he was in two minds, and her professional friendly and relax approach makes my anxiety ridden daughter at ease. Thank you so much!
