November 2023 by Nikodem Zagloba
I went there with my 4year old son to pick up shoes and not only this boy looking girl wit 2customers was not nice she give the look when serving me and when i was leaving store just because my son accidently and gently throw ball close co her/him and this 2customers. Nothing happen,ball didint hit them. Straight away they where angry and you can see they where racist towards me and give me some comments. It this how You serve customers in uk? ?
November 2023 by Helen Smallman
I walked in on crutches and spoke to man on the door and asked for some help. He then radioed someone upstairs to get me a fleece that I would like that I described that I wanted so someone brought down 2 coats and I tried one on and then I asked if I could have help with payment so the man on the door radioed someone else and Beth kindly helped me with that then she came and got my card for payment then it didn?t go through so Beth kindly came out to the car and asked my mum for the PIN number and my mum told her she then ran back in put the payment through and then Beth ran back out with the receipt after and payment card too. Thank you very much for your help
June 2023 by Jayesh Bhoyar
Make sure you read the Parking Sign board for parking restriction.Good location for this store, it is pretty big and the staff is always nice. Lots of choice there.Great selection of discount clothing, shoes and sports equipment. Some random sizing, which can be inconvenient while you can't try things on. You can now try some items on
June 2023 by Balanced view
Clearly they are not interested in my custom. I have rung 4 local stores today to check in store stock and each call has rung for 5 or 6 rings then you are cut off. Same for all stores tried. How do you speak to people now. As I say Sports Direct clearly don't want my money.
June 2023 by Jacob Foster
T shirt listed for original price of £11 with a sale sticker on saying £19.99 and they wouldn't sell me for the original price.. very backwards company, had similar experiences when ordering online. Shop else where
May 2023 by jason Whitehurst
Nice store & friendly staff
April 2023 by Neil VANITAS
Very well stocked store with good parking available too.
April 2023 by Peter Peart
Assistants are rude and arrogant! No social skills. Need training in customer care......
February 2023 by Jenny Galton
Excellent shop great choice of shoes .
February 2023 by Elaine Murphy
Customer service training skills needed, I went to return an item, it was very quiet and no one around the store upstairs. I found a gentleman walking around and asked if he worked there. He replied in a manner that I was irritating him and his body language was he could not be bothered to help me, he made no eye contact and I gave him the item I wanted to return. He took the item and walked towards the till stating there is a no return?s policy, I explained the item was faulty, still not looking or saying come this way to the till, I just followed him and he said you need a receipt, still walking away from me and I explained it was in the box. When we got to the till he called someone else and walked away. The lady that took over was more respectful and acknowledged me, I thanked her and said she was the opposite to her colleague regarding customer service and she apologised for her colleagues rudeness. Well done to that member of staff.
February 2023 by Julie Chappell
We love sports Direct good value for money get lots for your money
December 2022 by simon0305
Just had to exchange a coat I bought 3 weeks ago as it had a broken zip. Staff were very friendly and helpful and gave me good advice
October 2022 by derek woodford
Saff very helful and friendly. Never had my size in store very nice member of staff helped me order on line. Product arrived following day befor midday. Great service
August 2022 by Lewis Elford
Great and helpful staff, no complaints there.Just another review about the terrible return policy. Tried returning shoes one size too big. However I was denied credit for the shoes being in an "unsellable condition" despite there being no problems with the shoes. If the shoes were scuffed this would have been somewhat understandable, but they weren't. The refund policy really needs to be reviewed and the higher ups need to be more human and understanding.
July 2022 by Hilary Trott
Went with a specific purchase in mind, and was able to get exactly what we wanted. Prices were reasonable, and service was eventually good, although short of staff initially.
