January 2024 by Anthony Willis
The range is a fantastic shop in a fairly good location. If it's the sort of thing they sell they definitely fulfil their namesake and have a wide range. I've only had issues with the Range for online orders, but those have always been the fault of the delivery company and not the Range so can't fault them.
January 2024 by charmaine beckles
Great variety of items to buy especially as they have Iceland in there now,
December 2023 by Curley Shirl
We got what we needed. Very good choice for arts and crafts. Sooner come here than hoobycrafty.Well staffed for Christmas period so didn't take very long to be served.The cafe inside is alright too
December 2023 by frank sailer
My 2 teenage children went into the range today and got 5 steps in before someone kicked them out saying they had to have an 18 year old with them. Absolutely fuming
December 2023 by Philip Miles
Mainly let down by the café, I ordered a hot baguette and got a small sandwich and a luke warm full english, I didn't bother to reorder as I needed it to help my diabetes which was too low so I put up with it. Safe to say I won't be doing this again.
December 2023 by Helen Ross
Easy parking, everything you need under one roof at reasonable prices. Since Iceland joined the shop, it's even better
November 2023 by Barbara Town
Just like the name depicts, it has a whole range of everything you can think of. What I really love is the Iceland instore. What?s not to live with an Iceland so conveniently available?
November 2023 by Graham AUSTIN
Worst of the worst. Spent almost £1000 on bedroom furniture. 1st delivery, damaged. Over 2 weeks later, 2nd delivery, damaged. Cancelled order, still not received refund. I'm a disabled OAP but still have to walk up the travelator then to the department at the back of the store. ZERO CUSTOMER SERVICE. Worst shopping experience ever. Disgusting customer care.
November 2023 by Jen Langridge
Worst cafe I?ve probably ever been to. Won?t revisit. Waited 30mins for a coffee was told hot food would be a 45min wait, no gf options nor vegan. Only decaf coffee was instant and am not spending £2.75 on that! Staff obviously hate working here, no apology for wait time, had absolutely no sense of urgency. Cheese toasty was anaemic and barely cooked. GET MORE STAFF AND PAY THEM A DECENT WAGE you might just find your customers return!
November 2023 by Natasha Carroll
DO NOT ORDER FRON THIER ONLINE SERVICESITS AWFULWRONG PRODUCT ARRIVEDNOW A WEEK LATER STILL NOT COLLECTED (DOUBLE MATTRESSES)THE CUSTOMER SERVICE IS SHOCKING2 DAYS IVE HAD TO WAIT ARRIUNF AND ITS NOT BE COLLECTED AND ITS ALL EXCUSESNo refund until it's collected but they don't collect it's been an absolute nightmare and it's still not sortedDon't do it the quality and products are awful
October 2023 by Jim Pettitt
Classic Range store. Can't fault it except the cafe. Admittedly it was gone 2pm but most choices were gone. They managed to find 2 jacket potatoes, the last two. Long queue, so not sure how those behind us felt about it. What we had was very good, though.
October 2023 by Dillon Legg
I went in their with a group of friends today and I was aware of their policy of under 16s which is fine as me and my friends are 16 and my friends mum was with us. However my friends mum left which was fine as we are all 16 and are abiding by the rules and causing no nuisance at all just looking at the toys as me and my friend are autistic we love that sorta stuff. But we were then approached by a security man and I was looking at one of those sand animals which was a leopard print frog and had no clue about him talking to us when I looked up he said that he can't guarantee that I 'won't stab someone' or 'throw something of the balcony at people.' May I remind you WE WERE quiet looking at toys causing no problems at all and we were singled out for being underage and just me out of my 4 friends was a possible threat. When our ages were confirmed at the door by my friends parent and we were fine. Yet we were still followed by a security man just to kick us out. Absolutely appalling as their policy is no under 16s and we are ALL 16 causing no problems or noise yet kicked out regardless and accused of being a possible threat. Is it really under 16s or just teens in general?
October 2023 by Philip Wark
I was in very urgent need for some ribbon for a wedding car which had been an oversight. Staff were ever so helpful in showing me what they had and ushering me through to pay. Thank you so much to the ladies that helped me on the day (Friday 8th Sept)
October 2023 by Enid Blyton
I loathe this shop with every fibre of my being. Too congested with people and stock - even term time on a weekday feels like Christmas eve. Very hard for pushchairs and wheelchairs to get through. Granted they have a large range of stock but I wouldn't of said its the cheapest.The biggest bug bear is the staff that work here, what a bunch of zombies. Especially the till staff, getting shouted at aggressively 'NEXT', they'd be better getting one of those queue systems which tell the customer where to go. A bunch of middle aged women who hate their jobs and would rather have a blatent slag off. Talking with each other whilst serving - plain rude. Tossed me my receipt without even a thank you like I was an inconvenience. Not too long ago i was accused of shop lifting. They thought I had something in the bottom of my daughters pram in a blue and orange bag for life (this specific bag in question was a B&M bag, granted similar to theirs). The mong on the door thinking he was billy big balls just lunged for my pram, didn't even think about asking me. All happened so quick, he didn't even apologise - just scarpered off feeling like a pleb. He's lucky I didn't tear him a new one for lunging at my pram (which had my daughter in). Can't stress enough, do not go to this store. Maybe one in Salisbury is better, but I'd recommend anyone to avoid this dump and go to B&M or home bargains.
September 2023 by Lisa G
Poor quality goods. Ordered an outdoor bench and was sent in a disgusting condition. Holes misaligned and wood splintering. Cheap rubbish. Got a refund. Made a mistake ordering an end of bed chez lounge. Same problem. Delivered with marks on material and very cheap and unsturdy. Considering it was over £100.00 I was disgusted. Customer services are nothing but robots. Over 9 defects and they offered me £5.00 off. Now sending back. Go somewhere else if you want quality and safe goods. This is cheap stuff. Ok for a few buts around the house but other than that avoid.