February 2023 by Kath Vickers
terrible ,if i could put no stars i would!
October 2022 by Linda Clark
This branch is a disgrace, ?fraud team? never answer the phone. No one will sort out the mess that has been created by the staff at Bridport Branch and no one will call back or answer the phone!Disgusting, they are withholding money from an old ladies? account through their own mistakes! Surely this is illegal! I have given one star as no stars cannot be posted!!!!
January 2022 by Calum Smith
The customer service in this particular branch is appalling.
July 2021 by steve bell
When compared to other branches of TSB this one really isn't bad at all. Shame about the car park being closed at the rear following abuse by non TSB customers.Within the district I find this branch sort of in the middle with Taunton at the top and Yeovil at the bottom.
July 2021 by Michael Moreau
I unfortunately had a bad meeting to discuss an issue, but as I have limited hearing listening to a phone conversation, I unfortunately got a little distressed and and felt intimidated, the young person who was supposed to be helping me stood behind me and didn't seem to have much interest in my situation, he failed to notice my ongoing distress and just let me walk out of the bank almost in tears that I was hiding with anger now I am waiting for a phone call from financial suport services, to put things in order.
March 2019 by Marcin Manka
The worst bank in Europe. Customer service is disgusting.
November 2018 by Sue Hardingham
Very disappointing! My ISA matured today 1 Nov 2018 and i received all the paperwork telling me this. My husband called TSB a few weeks ago to discuss options and i decided to cash my money in. I live in Devon and had to travel to Dorset to go into the branch at Bridport, expecting to withdraw my funds, but was told that actually the ISA didnt mature until midnight tonight, otherwise i would incurr an early redemption charge almost equivalent to the pitiful interest receivable. After getting time off work, childminders, petrol i am obviously very unimpressed with the bank. So just a reminder to all you ISA account holders....ensure you understand the actual maturity date.
August 2017 by SIA Taxis
Great staff
July 2017 by Finn H
A good bank with good staff
December 2016 by Hugh Archibald
Friendly service, Personal, Accommodating
December 2016 by Finn Hansford
A good bank with good staff