“The blonde lady (Susan?) who did my initial eye tests was very warm and friendly. The stand in Optician was pleasant and efficient and explained what she was doing and her findings in a clear way.”
“Really quick an efficient eye test . Ordered 3 pairs of glasses . Only 2 were ordered when I picked them up due to a mix up in the order . Spoke to the manageress . She promptly ordered the extra pair and apologised and posted them free of charge . Her customer skills were absolutely fantastic. She turned my mood from frustration into delight . Thank you”
“I had a wonderful experience selecting a new pair of subscription sunglasses.Sam was extremely friendly and knowledgeable and was able to help me choose the perfect pair for this summer.”