December 2023 by Gyles Brown
Best shop, great staff. Loses one star for not having a 'Jags only' section of the carpark. They should look into it...
December 2023 by Jason Morgan
Miserable woman on self checkout today 19 dec. We bought our shopping and a bottle of gin. She proceded to make the guy ID us. Bear in mind I'm nearly 40. I haven't carried ID around for 10+years. The girl I'm with shows her ID. She is 30. Still refuses to serve us. I offer to show her all the documents I keep on my phone. Passport. Driving license. "Not good enough am I stupid or something?"Proceeds to talk to me like I'm a complete moron.Won't be back here.
November 2023 by Midge
Wow staff are completely rude, abrupt and not at all friendly. They seriously lack any customer service skills and have no idea how to speak to customers... without us they would not have a job. Management are just as aloof when it comes to service skills. I heard staff gossiping about a customer... they were completely brazen about it....talking so all other people could hear what they were saying and then laughing about their own nastyness. One member of staff said Haha that's why they dont let me work on shop floor.... like its some great joke to be rude to customers.This is obviously the type of culture we live in... Well, I shall be boycotting this branch and will tell my friends and family to do the same.
November 2023 by Sally Thorndale
Nipped into tesco for a few bits!! I asked one assistant where a particular item was. She replied "yeah" when I first spoke to her to ask for help, and another lady on the till area said "there's a till at the end" when we were queuing to pay. Both ladies were extremely abrupt which was totally uncalled for! Not usual customer service for tesco. Maybe overworked or short staffed, but that's not my problem!!! Disappointing tesco!!!
October 2023 by Elizabeth Tonks
Good selection of items with courteous, helpful staff.
October 2023 by Hannah White
Very unhelpful manager. I was unable to return a product within 30 days due problems with my car. I called Tesco Customer Services who said that as it was only one day over the store manager may be happy to return it. They refused to help. I use them every week for online delivery so will be looking elsewhere now.
October 2023 by Adam Slade
Awfull customer service skill shouting across shop ?
July 2023 by Angie Slater
Easy access loads of parking. Well maintained store. Good stocked shelves.
June 2023 by robbob tomps
As shopping experiences go, it's not too shabby. You won't get everything on your shopping list because there are always products unavailable. Staff are accommodating and polite, and I've never encountered a problem. The biggest issue with Dorchester tesco, is it's lack of competition in the supermarket world. Therefore, they don't try too hard to please the customer. If you don't like it, you have to travel 9 miles to the next town. Not everyone has the time or ability to do this. If Asda, Sainsbury or Morrison rock up in Dorchester, Tesco would have to up their game!!
June 2023 by Victoria Carr
Beware.?! Always get a receipt I purchased only a Daily Mail (£1) at the tobacco counter today with my debit card and when I checked my bank statement I had been debited £9.55. Impossible to get through to branch. Disgraceful.
June 2023 by George Joseph
Superb service and superb selection of food items..tx u guys for ur service
May 2023 by T
Lots in there to choose from esp vegan veggy but the shop is too stressful. People everywhere. Trollies on tail..... staff pushing us out the way to get the pick and pack stuff but ... polite man on til :) stick to online shopping i think .. not sure how people go in there every week! 3 stars for range of foods.
April 2023 by Gregg Smith
Not very well laid out and the aisles are very narrow. The overall shopping experience was marred with kids running around screaming, but I guess that's not Tesco's fault. Prefer Lidl and Morrisons
April 2023 by Ricki Burrows
Being near poundbury this is a very pretentious Tesco's that would look more at home in las Vegas. Positives are lots of manned tills, negative the one we used didn't take cash!
April 2023 by Susan Langford
Very broad range, good quality products, well presented. Offering price match to likes of Aldi on a few products. But overall a very pricey experience. Most customers having to use self checkout. Dont know how so many users can justify spending ££'s more on their basic shop, versus say Aldi/Lidl, and then claim they're short of money.
