June 2022 by Benjamog
I had a wonderful experience selecting a new pair of subscription sunglasses.Sam was extremely friendly and knowledgeable and was able to help me choose the perfect pair for this summer.
May 2022 by Nicola Waddell
Excellant service from the minute you step though the door to be greeted by friendly personable staff, an amazing optometrist and then onto to the lovely lady who assisted me in my choice of eyewear. Thank you and look forward to my next appointment in a couple of years - highly recommend the Dorchester , Dorset Branch
April 2022 by Nick Chatt
We?ve been using the Dorchester branch of Vision Express for years now and have always been very happy with the service provided. Friendly staff who are professional, knowledgeable and helpful.
January 2022 by Jonathan Evans
The optician who did my eye test was excellent. She had a very friendly manner, clearly knew what she was doing and gave me clear advice. My experience in the shop was also great with the store manager (Sam?) helping me choose suitable frames and lenses at the right price point. My most enjoyable visit to an optician in 40 years!
December 2021 by demi Amazing
Experience is lovely. Staff are all friendly and accommodating and the service as well is brilliant.Edited: i am editing this as i have a bad experience with the delivery. Staff are still lovely when I visited the store but I find it incompetent as my address is not correct on their system. I even didn't received and apology with what happened.Plus, the lady I talked to, I explained what happened and told me that there are really instances that it's not really the exact date they will deliver. Didn't even confirm my address to see if it's correct what is written on their system.
December 2021 by Barry S
Attended to promptly by all three specialists, physical eye examiner, opthalmologist and dispenser. All were cheerful, friendly and knowledgeable. Competitive prices too. Yet to receive my spectacles of course but I am confident they will meet my expectations.
November 2021 by Stephen Tiplady
Excellent experience and very positive outcome. My eye test was handled in an extremely professional and considerate manner. I was assisted in the selection of new glasses which were ordered on line and delivered the next day. They were fitted and sent of for lenses immediately.I?m extremely happy with the service I received from the helpful and thoughtful Staff.
September 2021 by Peter Hutson
I found all the staff to be polite , friendly , helpful and very well versed in glasses. None pushy when it came to buying new glasses if required after an eye test. The eye test was very thorough and informative > I have been with Vision Express Dorchester for many many years and never found any difference with service .
July 2021 by S Evers
Staff helpful polite and efficient. Covid secure. Eye test was good, equipment all worked and seemed modern and the locum optician dealt with an issue very helpfully, however i was disappointed to discover that they don't have a full time optician and use locums, maybe they will fix that soon, the pandemic has caused difficult employment situations for many businesses.
July 2021 by Karen G
Excellent service. I felt very safe because of the good covid precautions. Everyone was professional, friendly and helpful. The optician (I think it was Jason) was brilliant. I can?t praise the staff and service enough. Would recommend this store to anyone
May 2021 by claire biss
All the staff were terrific, the service was excellent, got lovely new frames. The whole experience cheered me up no end. Which is quite an achievement for this January....
January 2018 by Anna Grochowska
We try everywhere sorted problem and only vision express help us !! Best of the best staff ! :)
June 2017 by Malcolm Pettitt
Wonderful and very knowledgeable staff who go that extra mile so you get a set of glasses that are right for you.Plus all of the very latest eye measurement equipment gives you a very accurate prescription.What a very pleasant experience Malcolm Pettitt
